Senior Patient Services Specialist

Description We are looking for a dedicated and compassionate Senior Patient Registration Services Specialist to join our team in the South Bay. In this role, you will play a vital part in ensuring a seamless patient registration process, delivering top-notch customer service, and supporting process improvements within the department. Key Responsibilities: - Oversee the patient registration process by collecting and verifying accurate demographic and insurance information. - Obtain prior authorizations and ensure timely insurance notifications to support seamless service delivery. - Complete financial clearance procedures and manage patient liability collections before, during, or after the time of service. - Act as a role model and resource for peers, providing guidance and expertise in patient access and registration functions. - Identify trends and recommend process improvements to enhance operational efficiency and patient satisfaction. - Greet and assist patients, visitors, and caregivers with a focus on delivering compassionate, customer-centered care. - Ensure compliance with regulations and documentation requirements, maintaining accuracy and timeliness in all records. - Collaborate with supervisors and team members to uphold organizational values and promote a positive patient experience. - Serve as a functional expert, addressing complex patient access issues and supporting department training initiatives. - Maintain a strong understanding of the organization's mission and values, reflecting them in all interactions. Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement. Requirements Qualifications: - Proven experience in patient access, registration, or related healthcare administrative roles. - Strong knowledge of insurance processes, including prior authorizations and financial clearance. - Ability to identify operational trends and contribute to continuous process improvement efforts. - Excellent customer service skills with a compassionate and detail-oriented demeanor. - Familiarity with regulatory compliance requirements and documentation standards. - Effective communication and interpersonal skills to support collaboration with patients, caregivers, and team members. - Proficiency in managing patient liability collections and financial transactions. - Strong organizational and problem-solving abilities to handle complex registration scenarios. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (and Privacy Notice (.

Created: 2026-04-19