Sr. Customer Liaison (Life sciences) / Independent ...

37degrees, Inc. specializes in innovative products tailored to the needs of life science, pharmaceutical, and fundamental research applications. Our products are designed for portability, scalability, and novel use cases, empowering scientists to achieve their goals with cutting-edge solutions. By collaborating with researchers, we leverage advanced technology to create tools that facilitate groundbreaking experiments and push the boundaries of biological knowledge. We are committed to learning and evolving alongside our scientific community, continually offering new advancements in life science technology. Role Description This is a remote role for a Senior Scientific Customer Liaison / Independent Sales Agent. The successful candidate will be responsible for engaging with customers, building strong relationships, ensuring customer satisfaction, and providing strategic insights to address customer needs. Responsibilities will include serving as the primary point of contact for clients, addressing questions or concerns, analyzing customer feedback, and working collaboratively with the internal team to improve customer experiences. Additionally, this role requires identifying sales opportunities, sharing relevant product knowledge, and promoting solutions aligned with our cutting-edge offerings. Who this role could be great for An individual wanting to work directly with the core founding team and product developers to chart the commercial path for the company! An individual wanting to have full flexibility on their use of time and wanting to generate multiple streams of income. An individual who has deep interest in life science technology and entrepreneurship. Qualifications Strong skills in Customer Liaison and creating positive Customer Satisfaction experiences Proficient in Communication and Customer Service to engage effectively with clients Excellent Analytical Skills to assess customer needs and provide strategic solutions Ability to work independently in a remote setting Graduate (Ph.D) / Postdoctoral experience in life sciences or a related field is highly desirable Sales experience or entrepreneurial interests in a scientific or technical domain is a plus Strong organizational skills with the ability to prioritize and manage multiple responsibilities Strong networker and communicator Compensation This is a non-salary commission based independent agent position and assessed on a monthly basis. Responsibilities Enable sales cycle (Leads to PO) Understand life science workflows Qualify the life science customer needs Efficiently manage customer communications Educate users on the products Must Have Graduate Degree or Post-doc (Life science) Passion for new life science technology Highly creative and autonomous Valid work permit for United States Nice to have Experience in contract negotiations Additional languages Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create new opportunities to advance life sciences with customers Real responsibilities and challenges in a fast evolving company Complete flexibility to manage your time #J-18808-Ljbffr

Created: 2026-04-20