Field Service Technician - Remote

Join to apply for the Field Service Technician - Remote role at AMF Bakery Systems2 days ago Be among the first 25 applicantsJoin to apply for the Field Service Technician - Remote role at AMF Bakery SystemsPosition SummaryField Service Technician to provide on-site service and installation support for AMF equipment and serve as a key point of contact in building customer relationships. This position will also have an opportunity to service AMF Bakery Systems customers based in the USA.Position SummaryField Service Technician to provide on-site service and installation support for AMF equipment and serve as a key point of contact in building customer relationships. This position will also have an opportunity to service AMF Bakery Systems customers based in the USA.The ideal candidate would have a minimum of three years of experience in the food industry working on industrial packaging, industrial slicers and/or industrial ovens, and proofing technology.Primary ResponsibilitiesSupervise mechanical and electrical installation of equipment.Service and maintenance of existing AMF equipment.Ensure basic training of customer personnel in Maintenance, Sanitation & Operation of AMF equipment.Review spare parts needs for customers, and interface with Inside Sales reps to coordinate customer needs in parts.Act as a technical resource for the customer to operate AMF equipment at maximum potential.Identify and communicate new equipment opportunities to the outside sales force.Phone troubleshooting for customer breakdowns.Conduct occasional trips to AMF and AMF locations to participate in equipment review, final assembly, and checkout.Create weekly activity reports, detailed technical reports from each customer site visit, and weekly expense reports.Provide feedback to engineering for technical problem solvingPromote parts, kits, and service for all AMF-installed equipment.Essential RequirementsThree (3) years of field service experience in the food/beverage/ bakery or packaging industryFive (5) years of electrical and mechanical experience in a high-speed bakery or other automated process equipment environment75% travel required in North America and internationalOperating understanding of various types of Variable Speed Drives, Sensors, Conveyors, PLC's, OIT's, etc.Background in Rockwell Product line SLC-500, Panel View Logix 5000, Panel View Plus, and associated communication software.Programming capabilities are required, ability to understand the programmable logic control process and make changes as directed.Proficiency and troubleshooting ability in power transmission parts (bearings, motors, reducers, belts, pulleys), pneumatics (air cylinders, valves), hydraulics, and electrical circuits.Basic machine shop and fabricating skills to make modifications to parts in the field, cut & drill various materials, dismantle, repair, and re-assemble mechanical devicesProper written and verbal communication skills to interact professionally with engineering, sales force, and customersWorking ConditionsExtensive travel every weekIn general, trips will average 5 to 6 days however some installations may require technicians to be away for 2 to 3 weeks at a time.Every effort is made to allow technicians to come home for a short break if installations go beyond 2 weeks. Distance and practicality of travel may impact this joint decision.Typical days at customer sites will last from 8 to 12 hours with occasional 24-hour day/ night shift patternsCommercial Wholesale bakeries can be loud, hot, and stressful at timesPersonal tools and diagnostic equipment requiredSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyIndustriesMachinery ManufacturingReferrals increase your chances of interviewing at AMF Bakery Systems by 2xGet notified about new Field Service Technician jobs in Chicago, IL.Chicago, IL $51,425.00-$66,550.00 8 hours agoField Service Technician - Food & BeverageField Service Technician - Customer ServiceChicago, IL $70,000.00-$100,000.00 2 weeks agoChicago, IL $52,000.00-$72,712.50 1 month agoField Service Technician - Food & Water SystemsBensenville, IL $22.87-$23.00 2 months agoNationwide Field Service Technician - Chicago, ILMelrose Park, IL $31.00-$36.00 2 weeks agoField Service Technician - Window Cleaning (66110)Chicago, IL $51,425.00-$66,550.00 12 hours agoField Service Technician - Window Cleaning (66788)Field Service Technician II, Charging - For Future ConsiderationField Service Technician - Customer ServiceChicago, IL $52,000.00-$72,712.50 1 week agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2026-04-20