Customer Service Rep - Work From Home

About the OpportunityWe are a leading provider of supplemental benefits, serving a large network of unions and associations across North America. For over 60 years, we have focused on supporting working families by offering access to both supplemental and permanent benefit programs.Our team works with members who have requested information, providing guidance and support through a structured and professional process.Key ResponsibilitiesHandle inbound and outbound calls with membersSchedule and confirm virtual appointmentsConduct presentations for members requesting informationAssist with completing applications and required documentationPerform basic data entry and maintain accurate recordsFollow quality control processes to ensure accuracyParticipate in ongoing training and leadership developmentQualificationsStrong verbal communication skillsExcellent customer service and interpersonal abilitiesPositive attitude with a professional approachAbility to interact effectively with individuals and teamsStrong relationship-building skillsCustomer service or sales experience is an assetAbility to work well within a team environmentLegally authorized to work in the United States or CanadaWhat We OfferComprehensive benefits package100% remote work environmentFlexible scheduling optionsWeekly pay with performance-based bonusesIncentive programs, including company-sponsored travel opportunitiesOngoing training and advancement opportunities #J-18808-Ljbffr

Created: 2026-05-02