Wellness Coordinator

Join to apply for the Wellness Coordinator role at Optum1 day ago Be among the first 25 applicantsJoin to apply for the Wellness Coordinator role at OptumGet AI-powered advice on this job and more exclusive features.This position is Remote within the state of California. You will have the flexibility to work remotely* as you take on some tough challenges.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, dataand resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefitsand career development opportunities. Come make an impact on the communities we serve as you help us advance health optimizationon a global scale. Join us to start Caring. Connecting. Growing together.Wellness Coordinators, answer queue based incoming phone calls from health care providers and members, identifying type of assistance needed (benefits and eligibility, authorizations for treatment, provider referrals and resource identification). This position will also gather clinical information for licensed staff to render decisions based on clinical policy.This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm PST. It may be necessary, given the business need, to work occasional overtime.We offer weeks of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment.Primary ResponsibilitiesFocus on one call resolution, navigating through complex computer systems to identify the status of the request and provide appropriate response to callerDeliver information and answer questions in a confident manner to facilitate positive outcomes with the providers and members we serveComplete thorough documentation of call interactions with real time talking and typingServe as a resource or Subject Matter Expert for team members or internal customersMake outbound calls to families who have a child with Autism to discuss provider referrals and behavioral health needsData collection from providers, inputting information into multiple documentation systemsContact providers to clarify information, review benefits and authorizations, and assist with care coordinationCoordinate information to clinical team partnersTriage submission of clinical information, set up cases to improve timely review, and complete administrative follow-ups on casesWhat Are The Reasons To Consider Working For UnitedHealth Group? Put It All Together - Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success. Some Of Our Offerings IncludePaid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required QualificationsHigh School Diploma/ GED or equivalent work experienceMust be 18 years of age OR Older3+ years of experience within the behavioral health field1+ years of experience in Microsoft Office (including Word, Excel, PowerPoint and Outlook)1+ years of experience Telephonic Customer serviceMust reside in the state of CaliforniaAbility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm PST. It may be necessary, given the business need, to work occasional overtimePreferred QualificationsManaged care experienceExperience with Autism Spectrum DisorderExperience working within a medical/behavioral setting (e.g. hospital, managed care organization, or joint medical/behavioral outpatient practice)Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patientsWorking knowledge of community-based resources and servicesBilingual fluency with English and SpanishTelecommuting RequirementsReside within the state of CaliforniaAbility to keep all company sensitive documents secure (if applicable)Required to have a dedicated work area established that is separated from other living areas and provides information privacyMust live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceAll employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes "” an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #REDSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Optum by 2xGet notified about new Wellness Coordinator jobs in Los Angeles, CA.Los Angeles Metropolitan Area $18.00-$25.00 1 month agoCayenne Wellness Center Public Health Outreach VISTACayenne Wellness Center Community Engagement VISTAWellness Care Navigator-West Los AngelesNutrition and Wellness Specialist (Temporary)Los Angeles Metropolitan Area $25.00-$27.00 1 month agoPrevention Training Specialist, HIV TestingUniversal City, CA $50,000.00-$60,000.00 1 day agoCorporate Wellness Internship - Fall 2025Behavioral Health Administrative AssistantWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2026-04-20