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Support Engineer: Elevate Customer Tech Support

Open-Xchange Inc. - Palo Alto, CA

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Job Description

A tech company focused on internet solutions is seeking a motivated Professional Services / Support Engineer to enhance customer engagement and support reliable DNS infrastructure. The role offers 100% remote work, fostering a collaborative culture and opportunities for professional development. Key responsibilities include guiding customers through network design and deployment, troubleshooting incidents, and collaborating with teams across different regions. Proficiency in DNS functions and familiarity with tech stacks such as AWS and GCP are essential. #J-18808-Ljbffr

Created: 2026-04-20

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