A technology services provider is seeking a Help Desk Agent in Sacramento, CA. The successful candidate will provide first-line technical support, troubleshoot IT issues, and maintain help desk documentation. Candidates must hold a Bachelor's degree or have 4 years of related experience and possess exceptional communication skills. Secret Clearance and U.S. Citizenship are required due to the sensitive nature of the work. This position offers competitive hourly pay and opportunities for professional development, allowing remote work arrangements.
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