A tech solutions provider is seeking an IT Escalation Supervisor to lead the IT Services Support Team. Responsible for supervising operations, coaching Level I/II staff, and ensuring customer satisfaction, this role demands a solid technical background and leadership skills. Candidates should have over 7 years of relevant experience and necessary IT certifications. This position offers a competitive salary and the flexibility of remote work. The ideal candidate will be self-driven and exceptionally detail-oriented.
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