Fire/Life Safety & Security Systems Estimator

Job Family: Buildings Req ID: 500308 Responsibilities Prepare cost estimates and proposals, based on information provided by field technical personnel, for the correction of impairments and deficiencies identified during ITM services on Commercial/Industrial Security Systems (Access Control, CCTV) and Fire Protection Equipment (Fire Alarm/Commercial Security Systems, Fire Extinguishing equipment, and other Fire Systems). Understand the end product/result and work to determine the correct solution that best meets the customer's needs, while maintaining code compliance and equipment operability. Prepare proposals with supporting cost estimates. Send proposals to the customer, client services manager and appropriate field personnel based on local workflow and/or code requirements. Track and follow up on customer correspondence to secure approval for needed repair work. Coordinate with Supervisor and other team members to identify source and cost of repair parts and/or services when necessary. Prepare turnover documentation for transmittal to local service coordinators in the appropriate branch office to ensure proper completion of work. Track and maintain assigned proposals and purchase orders. Report unresponsive customers or delayed approvals to Field Quote Center Supervisor for escalation to local service team as needed. Provide feedback on methods and means that would help streamline the process and improve throughputs for all parties. Deliver outstanding customer service and support. Basic Qualifications High school diploma or state-recognized GED 3 - 5 years experience in estimating. 4+ years of experience with Fire/Life Safety or Commercial Security Systems Demonstrated knowledge/aptitude of Fire Alarm/Commercial Security Systems, Access Control, CCTV, Fire Extinguishing equipment, and other Fire Systems based on applicable technical work experience or combination of applicable technical and in-office work experience (inspector, technician, construction, sales, administration & project management etc.) Demonstrated proficiency with Microsoft Office Suite and PC skills Qualified candidates are required to work in a home-based, virtual environment Demonstrated ability to communicate effectively/professionally (verbal and written) and provide quality customer service to remote customers, field technicians and operation teams Demonstrated ability to multitask and prioritize workload Legally authorized to work in the United States on a continual and permanent basis without company sponsorship May be required to travel 10% for training. Preferred Qualifications Associate's degree or bachelor's degree in Fire Protection Engineering (swap order) NICET Certification or equivalent in Fire Sprinkler Systems, Fire Alarm Systems and/or Special Hazards Systems Fire Protection System Certifications from Manufacturers or Major Universities ESA (Electronic Security Association) Certifications in Fire Alarm or Security State or local Fire or Security Licenses Field Technical Experience in the Fire Alarm/Commercial Security, Fire Sprinkler and/or Life Safety Industries Experience in a call center environment Demonstrated understanding of business processes, standard practices, tools, and financial systems in support commercial building fire and security systems Estimating and/or sales experience in the Fire Alarm/Commercial Security, Fire Sprinkler, Life Safety or related Industries Our Commitment to Equity and Inclusion in our Diverse Global Workforce We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. $51,765 $88,740 Organization: Smart Infrastructure Job Type: Full-time Category: Sales #J-18808-Ljbffr

Created: 2026-04-20