A leading FinTech company in San Francisco seeks a Manager, CS AI Content to enhance its AI-driven customer support. This role involves designing AI-native content that improves customer interactions while collaborating with Product and Engineering teams. The ideal candidate will possess solid experience in Customer Success and conversational AI, contributing significantly to the company's mission of transforming rent payments into a more flexible experience. The role offers a competitive salary and includes benefits such as medical coverage and equity.
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