Senior US CX Designer - Remote

OverviewAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Join us to start Caring. Connecting. Growing together.As a Senior UX Designer within the Consumer Product Office of UHC, you will work closely with various studio disciplines, design leadership, principle designers, strategists, product and business stakeholders to create compelling UI/UX designs for various features and experiences. You will have the flexibility to work remotely from anywhere within the U.S. as you tackle challenging problems.ResponsibilitiesSME/Take ownership for a large feature/experienceBuild and effectively communicate the design vision with high quality visual artifacts such as wireframes, mockups, interactive prototypes, storyboards, etc.Partner with research and strategy teams in the design and fielding of research studies, then translate user needs and research findings into usable design improvements and/or new opportunitiesInterpret insights (analytics, VoC, market feedback, etc.) to anticipate user needs and proactively design innovative solutionsContinually advocate for the user and ensure there is a shared understanding of the problems being solvedGuide discussion and critique of work, solicit requirements from stakeholders, and help deliver on the visionActively engage in team culture and contribute to learning and presentation opportunities across the design organizationNavigate ambiguity and changing user needs with a self-motivated mindset for solving complex problemsProvide design recommendations based on technical feasibility, usability findings, accessibility, legal considerations and design best practicesDemonstrate curiosity and a growth mindset to support a product design environment of learning and innovationLeverage best-practice design principles and trends to contribute insights and stellar user experiencesBe a trusted design partner in a cross-functional team (designers, engineers, product, researchers, etc.), delivering designs on time and to high qualityCollaborate with the Design System team to contribute reusable design componentsConsider health equity in research and design decisions (including disability status, health literacy, demographics, cultural backgrounds) to improve healthcare access for all membersManage multiple projects simultaneouslyRequired Qualifications4+ years of hands-on experience with interaction design and/or UX design4+ years of experience working with multiple teams and competing priorities4+ years of experience incorporating user feedback in the design process (user research, NPS, Voice of the Customer)4+ years of experience with Figma2+ years of experience working in cross-functional teams2+ years of experience presenting to stakeholdersPreferred QualificationsExperience working with Agile teams including planning to support roadmaps, capacity, and sprint planning2+ years of experience building and/or utilizing personas to inform design decisionsExperience leveraging AI tools to enhance work productivityExperience working in healthcareInformation architecture experienceExperience working in a large corporate environmentBias toward action and strategic thinking to improve processes and operationsResource management and collaboration skillsWillingness to learn, pivot and growAbility to drive a team and leaders through initiative scopes and deliverablesCompensation and BenefitsPay is based on factors including local labor markets, education, work experience, and certifications. In addition to salary, benefits include a comprehensive package, incentive and recognition programs, equity stock purchase and 401k contribution (eligibility applies). Salary range for this role is $89,900 to $160,600 annually based on full-time employment. We comply with all applicable minimum wage laws.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating health disparities and delivering equitable care.Equal Employment OpportunityUnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr

Created: 2026-04-20