A leading AI research firm is seeking a Customer Success professional to collaborate directly with enterprise customers in building and deploying conversational agents on their platform. This remote-first role emphasizes hands-on execution, advising on agent design, and driving revenue growth through existing enterprise accounts. The ideal candidate will have 1-3 years of experience in Customer Success focusing on B2B SaaS or AI/ML products. The role offers a unique opportunity to impact customer experiences and business outcomes significantly.
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