Customer Stories Video Director
Mondo - San Francisco, CA
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Job Title: Customer Stories Video Director Location: Hybrid (SF HQ with flexibility for Remote PST; onsite for shoots) Start Date: ASAP Duration: 6 months (contract, potential to extend/convert) Compensation: Up to $160/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Not eligible for Visa sponsorship Job Description Lead the creative vision and execution of customer story video content, producing compelling, narrative"‘driven films that highlight real"‘world use cases. Day-to-Day Responsibilities Direct customer story videos from concept through final delivery Develop creative briefs, treatments, and narrative frameworks Conduct and direct on"‘camera interviews with customers Lead on"‘location video shoots and manage production crews Creative direct external agencies and production partners Collaborate with marketing and internal stakeholders to identify stories Guide post"‘production including editing, color, and sound Ensure brand consistency across all video content Manage multiple projects across formats (long"‘form, social, events) Requirements Must"‘Haves 6+ years of video directing or production experience Strong portfolio in documentary, testimonial, or customer storytelling Experience leading full production lifecycle (pre to post) Skilled interviewer with ability to draw out authentic stories Experience directing on"‘location shoots in dynamic environments Background working with B2B tech, SaaS, AI, or editorial content Experience collaborating with marketing and cross"‘functional teams Strong communication and stakeholder management skills Experience managing external vendors and production partnersFamiliarity or interest in AI tools and storytelling in tech contexts Nice"‘to"‘Haves Documentary or branded editorial filmmaking background Experience with customer story content at a tech company or agency Cinematography or director of photography experience Editing experience or strong post"‘production collaboration skills Experience with global or travel"‘heavy productions Knowledge of multi"‘format content delivery (web, social, events) #J-18808-Ljbffr
Created: 2026-04-20