Virtual Assistant

Join to apply for the Virtual Assistant role at Mass MarketsMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a highly organized and detail-oriented Virtual Assistant to join our remote team. The virtual assistant's primary responsibility is to be organized, prioritize tasks, complete tasks efficiently, and support the Executive Assistant.The ideal candidate should have an excellent command of the English language, a strong work ethic, and prior administrative experience. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.Position ResponsibilitiesPerform a variety of administrative dutiesAccurately and efficiently capture and input various forms of information into the company databaseKeep all filing systems up to dateProvide support in a team-based environmentCommunicate effectively with stakeholdersRespond to emails and phone callsSchedule meetingsBook travel and accommodationsManage a contact listPrepare customer spreadsheets and keep online recordsCreate presentations as assignedMeet team productivity and accuracy standardsEnsure confidentiality while handling sensitive informationFollow policies, procedures, and assigned workflows set by department leadershipPerform other administrative tasks and duties as neededCandidate QualificationsProven experience as a Virtual Assistant or Office Admin Assistant (within a BPO preferred)Knowledge of office management systems and proceduresProficiency in MS Office (MS Excel and MS PowerPoint, in particular)Excellent time management skills and the ability to prioritize workAttention to detail and problem-solving skillsExcellent written and verbal communication skillsStrong organizational skills with the ability to multi-taskHave a wired, high-speed internet connection (Download speed of 20Mbps+)Ability to type swiftly and accurately (20+ words a minute)Compensation DetailsAt MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.What You Can Expect From MCIPaid Time Off: Earn PTO and paid holidays to take the time you needIncentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizesHealth Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverageRetirement Savings: Secure your future with retirement savings programsDisability Insurance: Short-term disability coverage is availableLife Insurance: Access life insurance options to safeguard your loved onesSupplemental Insurance: Accident and critical illness insuranceCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunitiesPaid Training: Learn new skills while earning a paycheckFun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagementCasual Dress Code: Be comfortable while you workPhysical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.CONDITIONS OF EMPLOYMENTMust be authorized to work in the country where the job is basedMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprintMust be willing to submit to drug screeningREASONABLE ACCOMMODATIONConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.EQUAL OPPORTUNITY EMPLOYERAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. #J-18808-Ljbffr

Created: 2026-04-20