A leading digital healthcare provider in Springfield, IL is seeking a Senior Director of Navigation & Member Services. The successful candidate will lead the Navigation, Advocacy, and Customer Service operations, ensuring high-quality member experience and operational efficiency. This role requires a strong focus on improving engagement, building leadership capabilities, and overseeing strategic program delivery to meet client needs and operational goals. Vast experience in healthcare navigation is essential for success in this position.
#J-18808-Ljbffr