Supervisor, TeleNeuro - Remote - Nationwide

Remote, Nationwide - Seeking Supervisor, TeleNeurology Everybody Has A Role To Play In Transforming Healthcare We are dedicated to transforming healthcare through teamwork and innovation. The Supervisor, TeleNeurology will lead a remote team in providing high"‘quality tele"‘neurology services. The Opportunity Develop, implement, evaluate, and manage client"‘supported TeleNeurology programs that mitigate high"‘risk clinical practices and lead to higher patient satisfaction, more cost"‘effective care, and best practices. Provide 24/7 supervision and backup support to the TeleNeurology team. Identify gaps in knowledge and resources necessary to achieve optimal performance. Lead team activities, monitor and manage operational performance to achieve key performance indicators (KPIs) and financial goals. Systematically deploy practice knowledge to drive standard practices within TeleNeurology and the Neurology OPS team. Advise, assist, and mentor the TeleNeurology admin team. Actively participate in group calls and other means of communication with site coordinators and remote team relationships. Be willing to cross"‘cover if needed. Represent the practice line as a strong and positive leader. Serve as the subject matter expert for the admin team. Provide administrative support to TeleNeurologists, Medical Directors, and Regional Directors. Assist the OPS team in assuring the monthly call schedule is completed timely and accurately. Partner with the Operations Director to disseminate and drive system and process best practices to ensure successful start"‘ups. Collaborate with all departments to build optimal workflows for the practice line. Partner with physicians, workgroups, and committees to develop onboarding and education materials (e.g., workflows, analysis manuals, training modules, curriculums) to support new practice lines, provider onboarding, and programs. Gather documentation for Credentials and Partnership Affairs Committee (CPAC) meetings and Joint Commission Accreditations. Provide project management and project support on an ad"‘hoc basis for organizational/department initiatives as needed. Serve as a backup to the admin team to assist with day"‘to"‘day operations and management. Supervise daily operations by managing schedules, assigning work, monitoring workflows, and ensuring deadlines are met. Review and audit work assignments to monitor the quality, timeliness, and productivity of work. Oversee special projects and meet timelines as assigned by manager, using Credentialing Department personnel as necessary. Participate with manager in notifying leadership of potential issues/concerns. Participate with manager in the recruiting, hiring, and training of team personnel as required. Participate with manager in goals discussions, performance evaluations, and coaching/counseling (as needed) of team personnel. Required Experience and Competencies Associate's degree and two (2) years of healthcare operations experience OR an equivalent combination of education and experience that demonstrates attainment of the knowledge, skills, and abilities required to perform the essential job functions. Demonstrated experience partnering with clients to develop a competitive advantage in their marketplace. Supervisory experience in a customer service organization. Bachelor's degree in Healthcare or Business Administration preferred. Four (4) years of related healthcare operations experience preferred. Knowledge of medical terminology. Solid knowledge of healthcare management, ideally encompassing hospital"‘based management and physician practice management. Deep understanding of the physician's clinical, management, and leadership roles in the healthcare environment. Knowledge of payer contracting and its impact on the physician practice. Knowledge of credentialing and licensing procedures. Knowledge of performance measures that affect Hospitalist Practices and medical"‘legal considerations affecting medical practice. Strong analytical skills, creative conceptualization, collaborative management ability, polished interpersonal skills, and strong verbal and written communication skills. Demonstrated effective customer service techniques. Ability to read, understand, and communicate in English sufficiently to perform the duties of the position. Ability to establish and maintain effective working relationships as required by the duties of the position. Intermediate knowledge of Microsoft Suite (Word, Excel, PowerPoint, Outlook, OneNote), Adobe and other computer applications. Ability to manage a call center consistently assessing call volumes, response times, and other KPIs. Benefits & Beyond* Superior health plan options Dental, Vision, HSA/FSA, Life and AD&D coverage, and more Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit"‘sharing contributions (eligible January following 18 months of service) Generous paid time off starting 3-4 weeks' annually Student Loan Refinancing Discounts Professional and Career Development Program EAP and travel assistance included Wellness program Purpose"‘driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $56,740 - $70,925, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in pay equity and consider internal equity of our current team members as part of any final offer. Please speak with a recruiter for more details. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part"‘time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please. #J-18808-Ljbffr

Created: 2026-04-23