Genesys Cloud Services, Inc. seeks a Principal PS Consultant to partner with customers, guiding the implementation of WEM solutions. You will leverage over 8 years of contact center experience, focusing on Quality Management and Speech & Text Analytics. The role demands strong analytical and communication skills, along with the ability to lead workshops and navigate complex projects. Remote work options are available, reflecting Genesys' commitment to flexibility and employee well-being. Enjoy comprehensive benefits including medical, development opportunities, and competitive compensation.
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