Hilton is seeking a Senior Analyst in Capacity Planning & Forecasting based in California or remote. This role enhances customer care teams by utilizing advanced business intelligence and predictive modeling to optimize staffing strategies globally. The successful candidate will lead collaboration on headcount needs, conduct data-driven analyses, and communicate insights to executives. Key qualifications include experience in a contact center environment, a strong analytical background, and proficiency in tools like SQL, Python, and Power BI. Outstanding travel perks and employee benefits are included.
#J-18808-Ljbffr