Staff Business Systems Analyst - AI & ServiceNow

Master AI Engineering with the most practical and comprehensive at Towards AI Academy.# AI Jobs# Staff Business Systems Analyst - AI & ServiceNow## IntuitPublished 28 Mar 2026### Share this jobMountain View, CA, USA147K - 223K USD AnnualFull Time### Share this jobTowards AI has published Building LLMs for production!## Role Highlights### Languages usedGO### Key skillsGenerative AIComputer ScienceIntegrationsProblem SolvingBusiness AdministrationSMEInformation TechnologySystem AdministrationResearchTransformationAgileTestingDataRegressionAutomation### Tools, Libraries and FrameworksIOS## DescriptionThis role involves serving as a subject matter expert for a specific platform, focusing on its various modules and functionalities. The position supports the readiness for a go-live event by validating requirements, reviewing configurations, and enabling stakeholders. Post-launch, the individual will maintain and improve the platform, while also driving digital transformation initiatives. The role champions an AI-first approach to problem-solving, implementing intelligent workflows to enhance user experiences.## Required Qualifications and SkillsThe role requires over five years of experience in business systems analysis or HR technology, with a strong background in gathering requirements, designing processes, and delivering solutions. Prior end-to-end experience with ServiceNow HRSD implementations, from requirements to go-live, is necessary. A ServiceNow HRSD Certification is mandatory, or a plan to obtain it within six months of hire. Hands-on configuration experience with ServiceNow HRSD modules such as Case Management, Employee Center, Knowledge Management, and Virtual Agent is essential. The position also demands strong AI experience from a technology perspective, including exposure to ServiceNow NowAssist, generative AI tools, and AI-driven automation. Demonstrated experience in HR Transformation and HR Digital Transformation, including process redesign and change enablement, is required. Experience working within an agile delivery model is also a key qualification. A Bachelor's degree in Information Technology, Computer Science, Human Resources, Business Administration, or a related field is required.## Apply## DisclaimerDisclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.## About the company### Intuit### Size17718### Founded### HQMountain View, US## DescriptionIntuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Credit Karma and Mailchimp, we believe that everyone should have the opportunity to prosper and we work tirelessly to find new, innovative ways to deliver on this belief. We encourage conversations on this page and will not delete comments that follow our terms of use. In order to keep this a safe community, the below posts may be removed: Repeated posts of the same content, spam or posts from fake accounts or profiles, offensive language or material, threats to others in the community, posts deliberately aimed to have a negative effect on the community or conversations.## Share### Share this job## Related jobs### IntuitGenerative AIComputer ScienceIntegrationsProblem SolvingMountain View, CA, USAFull Time### IntuitData ScienceData EngineerBig DataComputer ScienceMountain View, CA, USAFull Time### IntuitData AnalysisGenerative AISMEStrategic ThinkingSan Francisco, CA, USAFull Time #J-18808-Ljbffr

Created: 2026-04-30