Collections Specialist - Remote

As a Collections Specialist at Valleywise Health, you'll do more than just manage accounts receivable"”you'll be a vital bridge between our world"‘class medical care and the patients we serve. In this role, you'll take ownership of the self"‘pay journey, helping patients navigate their outstanding balances with empathy and professionalism. Working under the guidance of our Credit and Collections leadership, you will protect the hospital's financial health by securing payments and establishing sustainable arrangements that work for everyone. We're looking for a detail"‘oriented communicator who can balance firm collection goals with a patient"‘first service mindset. Why You'll Love Working With Us Professional Growth: Valleywise Health is the largest teaching hospital in the valley. Opportunities exist for continuing education, advanced certifications, and exposure to the latest technologies. Supportive, Specialized Team: Join a warm, highly skilled group of physicians, nurses, and healthcare professionals dedicated to excellence in healthcare. Competitive Benefits: Robust compensation, 100% matched Pension retirement plan, comprehensive health coverage, paid time off, and more. Hourly Pay Range: $16.87 - $24.88 Remote Work: This is a REMOTE work"‘from"‘home opportunity. Qualifications Education High school diploma or GED. Experience Minimum of one (1) year of progressively responsible billing and/or collections experience demonstrating a strong understanding of the required knowledge, skills, and abilities. Preferred experience in a hospital setting. Knowledge, Skills and Abilities Understand the content of the billing and services that the hospital offers and bills. Preferred knowledge of managed care contracts, commercial, work"‘comp, government, and self"‘pay collections. Effective verbal and written communication with patients and outside agencies. Understanding of healthcare billing guidelines. Organizational, time"‘management, and analytical skills. Strong system knowledge of HIS systems, Excel, Word, and Access database. Ability to read, write, and speak effectively in English. #J-18808-Ljbffr

Created: 2026-04-30