GovCIO is currently seeking RES Help Desk Supervisors to oversee Help Desk Engineers in providing technical support for Veteran Affairs. This fully remote position requires a Bachelor's degree and 5-8 years of experience, with at least 2 years in helpdesk support. Strong communication skills, problem-solving capabilities, and proficiency with tools like ServiceNow are essential. The role includes training users, troubleshooting issues, and ensuring effective system maintenance. Salary offered is between $67,000 to $80,000 per year, with various employee benefits.
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