Manager, Process Management - US Card Fraud

Partner with product owner, business analyst and intent owners, to clearly understand Capital Ones priorities. Maintain current knowledge of payments industry trends and proactively identify implications for COF Fraud partnerships, and collaboration strategy. Serve as fraud/payments subject matter expert to outside resources Monitors the progression of findings against relevance to other Capital One teams. Easily adaptable in a fast paced environment, by being able to navigate between internal context sharing and strategic external engagements Continually look for ways to streamline and improve overall process. Stay abreast of vendor product capabilities, changes and launches across enterprise Fraud teams Develop / Maintain monthly industry benchmark dashboards and reporting. Basic Qualifications: Bachelors Degree or military experience. At least 4 years of experience in Process Management, Project Management, Relationship Management or Risk Management A least 2 years of experience c...Fraud, Manager, Management, Project Management, Process, Relationship, Banking

Created: 2026-05-09