Analyst - Mobis Parts Operations

About GLOVIS America Inc.GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. GlovisAmerica makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.SummaryThe Analyst - Mobis Parts Operations manage inbound/outbound traffic regarding transportation of auto parts for Mobis Parts America and their suppliers with container moves. They will also manage shipments to minimize costs while maximizing profit for Glovis as well as to ensure that all customer inquiries are responded promptly and professionally. This position will also be responsible for AR/AP Process, weekly, and monthly closing reports and various projects as required.ResponsibilitiesProvide and Covering In & Out Bound operations services Coordinate and monitor US inbound traffic regarding the transportation of auto parts with customers and provide assistant regarding documentation, inland deliveries, and customs related operationsManage demurrage/detention/chassis charge to minimize cost for the customerBe able to calculate any fees occurred for containers including demurrage, detention, chassis, storage, prepull, stop over, driver detention and etc. and advise customer in timely manner with occurring chargesNotify customer in advance for the containers that may occur any chargesNotify any occurred charges to Accounting department so they can invoice customersProvide report for subordinate employees performance to supervisor and manager AR/AP process, monthly closing report Provide report to supervisor and manager Update daily operation and provide daily, weekly, and monthly report Maintain list of all approved carriers and route guides by management and implement an effective cost-saving container transportation systemThoroughly understand customers' demand and adjust daily operations to fit customers' needs including container delivery date change requests Send container tracing report to customers weekly or daily requested by customerNotify customers with updates from when the container departs from the port to customer warehouse including estimated time of arrival and current location of the container Coordinate internal/external communication to enhance operation, and report critical issues to the Manager and Management and maximize profit for Glovis Liaising between managers and subordinate employees, as well as collaborating with other departments to optimize container move services Handling customer queries and escalating serious complaints to management Other duties as assignedCompensation$48,000 - $53,000 per year (Subject to Compensation Study Upon Candidate Selection)Benefits of Working at GLOVIS America Inc.Medical InsuranceVision InsuranceDental InsuranceHealth Care & Dependent Care Flexible Spending Accounts (FSA)Basic Life and AD&D as well as Short-Term & Long-Term DisabilityPaid Vacation, Holidays, and Sick leaveHospital and Critical Illness InsuranceWellness Program and Gym Reimbursement*401(k) with Generous MatchingReferral Bonuses*Auto Allowance*Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*Discretionary Bonuses*Tuition Reimbursement**Benefits may vary by location. All benefits pursuant to Company policyRequired Skills & QualificationsExcellent written and verbal communication skills Required Proficient with PC skills: MS Office products (Excel, Word, PowerPoint) Required Outstanding problem solving, organizational, communication, and interpersonal skills Required Experience with CRM system is highly preferredEducation & ExperienceAssociate's Degree RequiredBachelor's Degree Preferred1 - 2 Years of Direct Experience in Transportation, Freight Forwarding, Logistics, SCM, AR/AP Required2 - 5 Years of Direct Experience in Transportation, Freight Forwarding, Logistics, SCM, AR/AP PreferredGlovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.Physical RequirementsAbility to sit in front of a desk and/or in front of the computer for long periodsRepetitive use of hand/grasping product, writing, and typingPossibility of both domestic and international travel - 10%Lift up to 20lbsCarry up to 20lbsStand/walkReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Working and Environmental ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Typical office environment with low-level noise exposureThis position is located in the Duluth, GA office Communication with employees and field partners will be primarily conducted via phone and emailThe above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Created: 2026-05-09