Banquet Server (On-call)

Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.What We Offer:* Competitive health & wellness benefits, 401(k) & company match* Paid Sick Days, Vacation, and Holidays, Paid Bereavement* Pet Insurance and Paid Pet Bereavement* Training & Development opportunities, career growth* Tuition Reimbursement* Team Member Hotel Rates, other discounts, perks and moreWhat We're Looking For:An experienced Banquet Server who is responsible for providing prompt, efficient, and courteous food and beverage service during banquet events, including weddings, conferences, and corporate functions. This role involves pre-setting, serving meals and drinks, clearing tables, and ensuring a high level of guest satisfaction. The Banquet Server works closely with the banquet team to ensure the smooth execution of events and adherence to service standards.Who You Are:* Ability to listen carefully to guests' requests and relay instructions to others.* Skilled communicator capable of engaging with guests and team members with clarity and professionalism* Guest service focused and able to anticipate guests' needs and deliver a high level of personalized service.* Team player who contributes to a positive environment and smooth operations.* Familiar with various types of food and beverages commonly served at banquets, including dietary restrictions and preferences.* Ability to remain calm under pressure and resolve conflicts quickly (e.g., guest dissatisfaction, mistakes in orders).* Veterans and military spouses are encouraged to apply.What You'll Do:* Assist in setting up banquet rooms according to the Banquet Event Order (BEO), including arranging tables, chairs, linens, silverware, glassware, and other service items.* Ensure proper placement of all dining and service equipment, and that the event area is clean and well organized before guests arrive.* Greet guests as they arrive at the event and ensure they are seated comfortably.* Serve meals and beverages in a timely and professional manner, following the service sequence outlined by the Banquet Captain or Manager.* Refill beverages and attend to guest needs throughout the event.* Ensure food is served at the appropriate temperature and that presentation meets hotel standards.* Clear plates, glassware, and silverware promptly after each course is served and as guests finish their meals.* Reset tables for subsequent courses or events as needed.* Assist with the breakdown and cleanup of banquet spaces after events, ensuring the room is left in a clean and organized condition.* Provide attentive, friendly, and professional service to all guests, addressing their needs and special requests with a positive attitude.* Handle any guest complaints or issues discreetly and report them to the Banquet Captain or Manager as needed.* Work closely with the banquet team to coordinate service, ensuring that food and beverages are served according to the event timeline.* Communicate with kitchen staff regarding food service needs, special dietary requirements, and any changes to the menu or service flow.* Assist with setting up and maintaining buffets, food stations, or beverage stations as required by the event.Your Qualifications Includes:* Two to four years' experience in a mid-high volume banquet operation within an up-scale, hotel or convention center banquet operation, preferred.* High School Diploma, or equivalent.* Ability to stand, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift.* TIPS (or Local/State alcohol training equivalent) Certification required.* Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.

Created: 2026-05-09