Retail Yard Customer Service
Koopman Lumber - Pembroke, MA
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Job TypeFull-timeDescriptionRetail Yard Customer Service RepresentativeType: Full-TimeReports To: Yard Manager / Store ManagerSchedule: Saturdays required (with one day off during the week) + Sundays offWho We're Looking ForWe're seeking a Retail Yard Customer Service Representative to be the welcoming face of our yard-helping customers, keeping operations running smoothly, and making sure every order is handled safely and efficiently. This role blends customer service, order fulfillment, and yard operations, all while supporting a positive customer experience.What You'll DoGreet and assist customers with orders, returns, and product questions.Pull, load, and inspect materials accurately and efficiently.Safely operate forklifts and other equipment for loading/unloading.Drive and deliver in non-CDL vehicles (pickup trucks, retail trucks) as needed.Support drivers with loading/unloading deliveries and processing returns.Maintain product knowledge, including pricing and new inventory.Keep the yard safe, clean, and plete reports (order checks, receipts, inspections).Promote teamwork and assist in other areas when needed.Participate in company-sponsored training programs.Why You'll Love Working HereCompetitive pay and full benefits (health, dental, vision, 401(k) with match, disability, employee discounts).Sundays always off, plus a weekday off when you work Saturdays.Family-owned, community-focused company with a supportive culture.Training and professional growth opportunities.A role where your work directly impacts customers and teammates.How to ApplyApply today at /contact/careers/ Need assistance?Contact:Ben Doyle PitaRecruiting Lumber is an Equal Opportunity Employer. We welcome applicants of all backgrounds.RequirementsMust-Haves:Valid driver's license; ability to pass a fit-for-duty physical.Strong customer service and communication skills.Ability to follow instructions, read orders, and do basic math.Knowledge of safe lifting and material handling mitment to safety, teamwork, and company values.Physical Requirements:Stand up to 8 hours per shift.Frequently lift/carry/push/pull up to 75 lbs; occasional lifts up to 100 lbs.Ability to bend, twist, squat, reach overhead, kneel, and maintain balance.Good manual dexterity and vision.Salary Description$17-$20 per hour
Created: 2026-05-09