Asst Store Mgr - Service
Williams-Sonoma - Columbus, OH
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Leads the store team to create an exceptional experience for customers and exceed sales goals - Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience - Reinforce customer service principles by coaching staff on their successes and challenges - Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals - Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy - Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system Criteria - Excellent communication, organization and leadership skills - Superior critical thinking skills to creatively identify challenges and deve...Store, Customer Service, Sales Associate, Customer Experience, Retail
Created: 2026-05-09