Restaurant Manager

Position Summary:The successful Restaurant Manager will successfully direct and oversee all activities of the dining cabin and galley to ensure high-quality food and drinks, hospitable and efficient customer service, and profitable operations.Duties and Responsibilities:Provide exceptional hospitality to guests and shipmates as prescribed in Our Service System (RESPECT)Rotate as shift manager and ensure adherence to cruise scripts, supervision of staff, quality meal service and entertainmentGather necessary information from other departments to ensure guest satisfaction (special requests, additional services, special timing, etc.)Conduct pre-cruise meetings and communicate to employees all necessary information regarding the cruise (seating charts, special bar packages, boarding procedures)Maintain highest standards of safety for customers and staffMaintain highest standards of sanitation in accordance with local regulation and corporate guidelinesDevelop and execute programs that improve the level of service and product qualityLead by example; maintain highest level of professionalism, integrity, and strong work habitsDevelop strong teamwork within the crewAssist in hiring, training, and development of all restaurant shipmatesHelp develop and execute shipmate incentive programsMaintain good working relationships with other departments (marine, sales, and administration)Attend all scheduled meetingsOperate all restaurant systems (point of sale, inventory/purchasing system, reservations system)Reconcile onboard cash and credit sales with the point-of-sale systemReview timekeeping records for each shift to ensure accuracyCreate schedule for assigned department ensuring proper staffing within budgeted guidelinesAdditional job duties as assignedRequirements & Qualifications:High school diploma or equivalent requiredMinimum of five (5) years of total restaurant experience in full-service, high volume environmentMust have supervisory experienceAssociates or Bachelor's degree in related field preferredResponsible alcohol service requirements—RAMP Certification requiredResponsible for meeting health department sanitation codes & requirements-SERV Safe Certification requiredThe RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

Created: 2026-05-13