Residential Support Specialist Part-Time
Talent at Upbring - Canyon Lake, TX
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Are you passionate about bringing people together to create lasting change? Skilled at building partnerships and engaging the community? Ready to be a driving force for child and family wellbeing?At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.What You'll DoWhile maintaining a safe, supportive therapeutic environment, the Residential Support Specialist is responsible for supervising, teaching social skills, and meeting the individualized care plan and personal development needs of youth in accordance with Agency standards, state licensing standards, federal, state, and local regulatory requirements while following a designated routine as assigned.Our Upbring staff members are servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.*This is a part-time position with various shifts availableWe Are Warriors | We Set the Standards for Child WelfareWork Standards Maintain direct supervision, interaction, and observation of all youth in their living spaces or common areas; always remain aware of the location of all youth during the shiftInteract, observe, and supervise youth in accordance with their individualized treatment and behavior support plansEnsure that all living spaces are clean, organized and maintain the youth’s living space to provide a safe, hygienic, and therapeutic environmentEnsure safety, security and sanitation standards are always maintained in all work areas Prepare and attend supervision, unit, team, and facility meetings as requiredStrong time management skills with the ability to meet deadlines and complete tasks in a timely mannerWork within the Agency’s Code of Ethics and establish working relationships within the ethical boundaries establishedComplete required training hours per licensing standards and program requirement Other duties and special projects as assignedCommunicationCommunicate with youth and team members in a strength-based manner Enter all assigned duties in a strength-based, concise and understandable manner, such as behavior sheets, observation notes, communication logs, shift reports personal restraint records, incident reports, etc. in the computer before the end of shiftEnsure all necessary youth information is entered into the computer before the end of the shiftReport and properly enter all incidents in a timely manner (prior to the end of the shift)We Are Servants| We Help OthersAdaptabilitySet appropriate behavioral limits with youth in accordance with Agency policy and individualized treatment and behavior support plansWork in a manner that seeks to prevent crisis situations; proactively intervene to manage or de-escalate crisis situations; apply verbal redirection when deemed appropriateMaintain awareness of resident behavior and utilize the proper intervention and appropriate consequence in accordance with Agency policy and the resident’s individual treatment and behavior support plans; accurately enter the behavior and interventionAssist the Residential Support Specialist III with conducting searches for contraband in youth living space as neededStrong interpersonal skills with the ability to interact with a diverse staff, youth population, including youth’s families and systems of supportAbility to use good judgment, think and react rationally and calmly in difficult and stressful situationsTeamworkTeach and Provide youth with a full range of basic living skills, including, but not limited to bathing, feeding, cleaning, shopping, and laundryAssist the Residential Dorm Supervisor with conducting searches for contraband in youth living space as neededProvide back-up services and assistance to other units/programs when neededMay be required to complete driving duties as driver and/or accompanying during transport. Subject to being designated as an authorized driverDevelop and maintain a positive working relationship with the program and clinical management team and staff, youth, and volunteers to meet the needs of the youth and ensure the program goals and objectives are being metWork closely with management, the program, and clinical staff to ensure program operations, goals and objectives are being met and the youth are receiving the highest quality of services and supportWe Are Family | We Are Passionate & CompassionateBuilding RelationshipsConverse with youth to reinforce positive behavior and promote social interaction and community inclusionAssist with new resident orientationWork as team player and exhibit professionalism (commitment, confidence, responsibility, dependability, honesty, ethics, appearance) with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practicesAccompany youth professionally, participate, and manage resident behavior in group therapy sessions as neededAccompany and/or transport youth professionally to appointments, outings and activities using established safety protocolTeach, supervise, and assist youth in achieving daily goals including laundry, mopping, sweeping, organizing, caring for grounds, and facilities Work as team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practicesActively participate in exhibiting cultural awareness and sensitivity when interacting with youth, parent(s)/guardian(s), staff, and the communityResidential Support Specialsit Minimum QualificationsMust be 21 years of age or older per licensing requirementsHigh School Diploma or GED equivalentPrior experience working with peopleFamiliarity with basic computer skills, such as Microsoft Word, Excel, and OutlookStrong communication skills, with demonstrated ability to enter information into a computer in a concise and understandable mannerStrong time management skills with the ability to meet deadlines and complete tasks in a timely mannerAbility to work both in a team environment and independentlyResidential Support Specialist Preferred QualificationsBachelor’s degree in Social Work, Social Services, Human Services, or closely related fieldOne (1) year employment experience in the child welfare field working with children and/or adolescentsTrauma Informed Care training and understand of effects on trauma on developmentKnowledge of behavior modification and therapeutic settingsAbility to provide conflict resolution and de-escalation methods and techniques to ensure the well-being and safety of youthPerks at UpbringCompetitive PTO & paid holidays"¯Health, dental, vision insurance & more!"¯403(b) PlanEmployee Assistance ProgramDiscounted Gym Memberships"¯Physical Demands & Work ConditionsRequires working with a diverse population of youth with varying degrees of behaviors and traumaRequires standing for long period of timeLift, push, pull, move up to 125 lbs.The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Created: 2025-11-15