Fitness Center Clerk - PRN
STG International - Washington, DC
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STGi is seeking an as neededFitness Center Clerk to support Federal Occupational Health. Job Specific Duties and Responsibilities: Service Operations u00b7 Under the direction of the Health Fitness or FOH Manager, assist with day-to-day operations of the facility including covering site hours, onboarding new members, conducting fitness center orientations, regularly cleaning fitness equipment. u00b7 Assist with programming, as applicable. u00b7 Assist with reports and tracking requirements, as assigned. u00b7 Report all equipment issues promptly to Manager. u00b7 Report all facility/maintenance issues promptly and inform Manager. u00b7 Where applicable, assist with orders for equipment, supplies, cleaning product, and other approved items. u00b7 Distribute general first aid supplies based on resources available (e.g., Band-Aids, gauze, cold packs). u00b7 In the event of a medical emergency, activate Emergency Medical Services (EMS). Perform CPR and/or use AED as warranted. u00b7 Submit safety event forms within 24 hours of an unusual incident. Immediately notify Manager of serious incidents. u00b7 Report all privacy and security breaches immediately according to FOH and HHS policy. u00b7 Support directives in the agency agreement, as assigned by the Manager. Administrative (Business/Management) Staffing and Reporting Relationships u00b7 Arrive on time to work and work all designated hours. u00b7 Request leave in a timely manner. u00b7 Create a climate of trust, accountability, and professionalism. Report to Manager any concerns regarding productivity/morale. u00b7 Identify and report to Manager problems with hardware, telecommunications or other issues impacting duties. Technology u00b7 Utilize IT systems for database tracking and other deliverables. u00b7 Complete mandatory IT training by specified deadlines. u00b7 Inform Manager of IT and other equipment needs, particularly those that prevent completing projects within specified deadlines. Strategy Customer Service u00b7 Respond professionally to customer complaints, issues, and requests regarding FOH services within 24 hours. Escalate issues as appropriate to the Manager. Follow outstanding issues to resolution in a timely manner. Required Skills Minimum Requirements/Knowledge/Skills: u00b7 Must be highly organized. u00b7 Must possess excellent oral, written, and interpersonal communication skills. u00b7 Will appropriately escalate problems or resource issues for resolution. u00b7 Will maintain effective measures for communicating with staff. u00b7 Able to perform basic functions in MS Excel, Word, and PowerPoint. u00b7 Must be capable to perform the physical requirements of the duties of the position (e.g., ability to perform CPR, respond immediately to an emergency, lift up to 50 pounds, kneel, bend and twist (some bending or twisting may occur when lifting, moving or wheeling fitness equipment), etc.) without accommodation as well as free from any communicable disease. Required Experience Minimum Education Requirements/Certification/Licensure/Experience: u00b7 High School Degree u00b7 Prefer minimum of 1 yearsu2019 experience in customer service u00b7 Current CPR/AED certification. STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy. STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Created: 2025-11-15