Customer Service Representative - Ira Toyota of Orleans

Ira Toyota of Orleans is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team.In addition to competitive pay, we offer our associates the following benefits:• Health, Dental, Vision, Life, and Disability insurance• 401(k) plan with company match• Paid Time-Off• Employee Stock Purchase Plan• Employee Vehicle Purchase Program• Professional work environment, with job training and advancement opportunitiesResponsibilities:Handle inbound leads and appointments (phone, internet) and direct to appropriate contactContact present customers (phone, email) to maintain and improve customer loyaltyLoaner vehicle managementSome office/accounting dutiesAssist with meeting and greeting service customers promptly in a professional and courteous mannerEngage with customers waiting for their vehicles in the customer loungeOversee customer contact reports and make calls for follow-upDemonstrate behaviors consistent with the company’s vision, mission, and values in all interactions with customers, co-workers, and suppliersQualifications:High school diploma or equivalentAutomotive experience preferredGreat attitude with a high-energy personalityExcellent customer service and interpersonal skillsProfessional appearance and work ethicAbility to work well in a process-driven environmentOutstanding communication skills in both verbal and written formsValid driver’s licenseAll applicants must pass pre-employment testing, which includes background checks, MVR, and drug testing, to qualify for employment.Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.To learn more about our company, visit www.group1auto.com.Apply today or refer a qualified friend.Group 1 Automotive is an Equal Employment Opportunity employer.

Created: 2025-09-06