Lead Full-Time Dock Worker / Customer Service ...

Stable and growing organizationQuick advancementProfessional, positive and people-centered work environmentModern facilitiesClean, late model equipmentComprehensive benefits package: Health, Dental, Vision, AD&D, etc.Paid holidays (8); paid vacation and personal days401(k) plan, Company MatchAs a Lead Dock Worker/Customer Service Representative, you will load and unload freight in a productive, safe and claims-free manner, assisting Dayton Freight customers with a variety of inquires including freight pickup requests, manage rate quotes or freight charges and appointments or special requestsComplete pre and post trip inspections on all dock equipmentProperly document all freight control processesParticipate in Dayton Freight’s training and improvement programsBe available for irregular work schedules, alternating work shifts and/or assignmentsAdhere to the operational procedures and guidelines contained in the Dayton Freight Driver/Dockworker ManualDispatch P&D DriversPlan Outbound Dock setupManage W&R processOS&D checks, reports, and inspectionsReceive, control and enter incoming claimsManage incoming customer/internal emails and mailManage and coordinate weekly claim payment reports with payablesPrepare bills of lading and delivery receiptsMaintain excellent communication with external and internal customers as well as interline companiesAbility to remain stationary for up to 90% of his/her shiftAbility to ascend to and descend from a forklift, as neededAbility to perform essential functions of the role on a concrete floor that may become slippery when wetAbility to perform essential functions of the role while exposed to varying outside temperatures18 years of ageBasic math skillsFluent in EnglishAble to pass a drug screenStable and growing organizationQuick advancementProfessional, positive and people-centered work environmentModern facilitiesClean, late model equipmentComprehensive benefits package: Health, Dental, Vision, AD&D, etc.Paid holidays (8); paid vacation and personal days401(k) plan, Company Match

Created: 2025-11-15