Analyst II - Test Governance & Coordination

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to anauthentic experience!Under the direction of Vice President of Business Relationship Management and BSA Department, this position aids in the development of the quality standards, audits, Test Intake/planning process, and User Acceptance Test coordination. This position will serve as a liaison between IT and several business units to ensure Testing progress is tracked, updated, and reported out as scheduled for projects. Duties also include continuously improving processes and a variety of complex assignments that are delegated by management in terms of objectives rather than specific instructions. Provide guidance to other Analysts.Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.PerksIEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.Competitive salaryHybrid scheduleState of the art fitness center on-siteMedical Insurance with Dental and VisionLife, short-term, and long-term disability optionsCareer advancement opportunities and professional developmentWellness programs that promote a healthy work-life balanceFlexible Spending Account - Health Care/ChildcareCalPERS retirement457(b) option with a contribution matchPaid life insurance for employeesPet care insuranceParticipate and lead the development of the quality standards, educating teams on the quality standards, and conducting governance checks.Responsible for auditing the UAT activities and ensuring User Acceptance Test deliveryPlays senior role in UAT Test Coordination across several business teams on several new projects, Product upgrades, releases, and CR implementations Collaborate with PMs/ BPEs/ QE Engineers/Vendors/Business teams and various other parties as part of Test GovernanceParticipate in Test Intake/planning and Test EstimationsContribute to the UAT test strategy/test plan (task list & owner, testing scope, test data needs, test environments, configuration needs, locations/logistics, etc.)Contribute to the UAT Kickoff (status, reporting, DevOps access/training, application training, etc.)Contribute to the daily planning and execution of UAT test scriptsPerform Functional Testing activities on various applications as neededAssist in the development and implementation of metrics and maintenance of Visual Management ToolsParticipate in daily UAT standups and report status updatesParticipate in scheduled calls with extended project team membersBuild and manage UAT test scripts in DevOps (own structure, load test scripts, and manage test scripts)Gather Test results from various Business teams as part of UAT testing and upload test results back to Test management tools (DevOps/WF)Manage UAT defects - verify the execution of test plans, manage and report on defectsContribute to data set for UAT test script execution (define Test datasets between the various business teams for End-to-End test coverages)Assist in the development and maintenance of policies and procedures related to job functions, procedures, and technical guidelinesCoordinate and prepare documentation for internal/external auditsTrain and provide guidance to other Analysts in the team as neededEducation & Requirements Three (3) years in IT Quality AssurancePrior experience in utilizing Test Management ToolsPrior Experience in coordinating UAT testing with business teamsExperience successfully managing business relationships with stakeholders requiredExperience Health Plan Operations and Government Programs preferredExperience in healthcare is desirableBachelor’s degree in Public or Business Administration, Health Care, Computer Science, Mathematics, or Accounting or related field from an accredited institution requiredKey QualificationsKnowledge of Managed Care systems and client/server applications - PreferredUnderstanding of SDLC life cycle and QA methodologiesKnowledge of health plan business operations - PreferredPrinciples and methods of systems analysis for data processing - RequiredPrinciples of sound testing methodologies - RequiredKnowledge of Test Management and Reporting Tools- RequiredKnowledge in Test Planning and Estimates- RequiredSound research techniques - PreferredProficient in Microsoft Office Suite programs including Visio - RequiredProject management understanding and skills - PreferredExcellent written, and oral communication skills - RequiredProven analytical and problem-solving capabilities - RequiredAbility to work independently, under pressure, balances multiple projects and deadline driven - RequiredAbility follow-through and track all outstanding tasks and coordinate with assigned owners to ensure tasks are completed timely - RequiredAbility to grasp new ideas and concepts quickly - RequiredAbility to successfully present ideas in an audience-oriented manner - Required.Ability to manage multiple projects of varying complexity, priority levels and deadlines - RequiredStrong work ethic and highly self-motivating and directing - RequiredSuccessful working in a team-oriented, collaborative, and changing environment - RequiredWillingness and ability to learn - RequiredMust be detail-oriented with strong organizational skills - RequiredDemonstrate a commitment to support IEHP’s strategic priorities to become a 5-Star Health PlanDemonstrate commitment to Team Member Engagement by participating in projects/tasks/activities that promote Team Member excitement and enthusiasm for their role, increased work effort, and commitment to the organizationMakes necessary adjustments to work shift ensure completion of projects and to meet deadlines, e.g., system releases, critical milestonesStart your journey towards a thriving future with IEHP and apply TODAY!This position is on a hybrid work schedule. (Monday & Friday - remote, Tuesday - Thursday onsite in Rancho Cucamonga, CA)USD $80,059.20 - USD $106,059.20 /Yr.

Created: 2025-11-01