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Lead Product Manager - Clinical Strategy

Humana - San Juan, PR

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Job Description

Become a part of our caring community and help us put health first Weu2019re seeking a strategic, results-driven Lead Product Manager to design and deliver innovative clinical solutions that improve health outcomes for our members and providers. In this high impact role, youu2019ll drive the full product lifecycle from ideation through delivery with a focus on scalable digital and non-digital clinical solutions. Youu2019ll sit at the center of product, strategy, clinical operations, and technology and play a critical role in shaping the future of care delivery at scale. Location: remote The Lead Product Manager partners across various multi-disciplinary teams at Humana to design, define and deliver digital and non-digital clinical solutions to help drive improved health outcomes for our members. The Lead Product Manager sits in the center of strategy, design, engineering, technology, clinical, and operations and is responsible for owning the full end-to-end product lifecycle. You should apply for this role if you are a leader who is passionate about solving complex healthcare problems and are looking for an opportunity to deliver innovative clinical products and programs at scale. Responsibilities u200b + Develop and own the product vision, product strategy, Objectives and Key Results (OKRs), roadmaps, requirements and execution of multiple clinical programs and products u200b + Utilize product management processes and tools such as: user research and concept testing, opportunity sizing and business case development, product blueprints, training development and ability to de-risk barriers to scale. Leverage a preferred Product framework consistently u200b + Refine the backlog and make prioritization decisions across competing priorities. Display ability to balance and present tradeoffs between business objectives and customer needs. Successfully work with customer and internal stakeholders to understand pain points and workflow issues with existing live product features. Proactively work to mitigate risk u200b + Inform data requirements with business rationale. Work with relevant partners to develop plans for data ingestion and optimization u200b + Identify the highest impact areas for our members and providers. Translate metrics into business decisions and well-defined business use cases u200b + Leverage a design-first (e.g., u201cdouble diamondu201d) approach to developing product requirements, including partnering with design/research, marketing, engineering, technology, and other team members to deeply understand member and provider needs. Collaborate with internal stakeholders to ensure alignment with business partners and member needs u200b + Successfully leverage quantitative and qualitative research to create prioritized requirements when defining solutions and workflows u200b + Iteratively and consistently work to improve our products and programs by looking for new ways to deliver value to our members and providers u200b + Leverage a consistent and data-based framework for making buy/build/partner decisions when scoping solutions. When applicable, successfully partner and co-develop with external digital health companies to launch a clinical product or program u200b + Implement agile and lean methodologies to rapidly learn and iterate product concepts to create sticky user experiences and to consistently assess value and u201cfail fasteru201d u200b + Define success for each phase of the product lifecycle from initial feasibly phase to fully scaled solution. Define Key Performance Indicators per phase and path to incremental value and continuous optimization. Drive product success metrics including market adoption, customer satisfaction, and utilization u200b + Serve as a leader on the clinical product team. Coach and mentor junior product managers to grow their product skills and abilities. Proactively contribute to team culture and help drive cross team strategic initiatives and best practices Use your skills to make an impact Role Essentials + Bachelor's degree u200b + 7 or more years of product management and/or clinical solutions experience u200b + Strong customer/end user orientation, with a data driven decision making approach u200b + Demonstrated experience utilizing a standardized and effective product management framework including but not limited to: user research and concept testing, opportunity sizing and/or business case development, product blueprints, data and/or technology requirements, and ability to de-risk barriers to scale. + Comfortable working independently and communicating through multiple levels in the organization u200b + Exceptional oral and written communications skills, with the polish, poise, and executive presence that will ensure effective interaction with all organizational levels, including senior and executive level audiences u200b + Proven ability to thrive in a dynamic, fast-changing environment; be nimble and adaptable, handle ambiguity + Strong ability to drive cross functional teams to alignment in the midst of ambiguity + Experience working with external partners to execute a product launch + Ability to drive significant transformation + Solid track record managing products that achieved sucessful financial outcomes + Competence working on very large and most complex assignment Role Desirables + Experience in Healthcare, care coordination, clinical workflow management, clinical programs, or value-based care. Direct experience working with patients and/or providers preferred u200b + Track record of delivering value via products that have scaled. Experience commercializing digital health products to consumers, patients, members, and/or providers preferred u200b + Track record of delivering with cross-functional agile scrum teams u200b + Experience with healthcare data and standards u200b + Previous people management experience or experience leading cross functional teams or initiatives Additional Information To ensure Home or Hybrid Home/Office employeesu2019 ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested + Satellite, cellular and microwave connection can be used only if approved by leadership + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humanau2019s secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, u201cHumanau201d) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 08-06-2025 About us Humana Inc. (NYSE: HUM) is committed to putting health first u2013 for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health u2013 delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. u200b Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Created: 2025-07-09

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