Cloud Consulting Senior Practice Manager
Oracle - San Juan, PR
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Job Description Industry + Designates an industry major based on project experience. + Regularly attends industry COP meetings and contributes content during the meetings to enable those in the community. + May hold the role of COP Lead or Innovation Board Representative for industry major. + Grows industry knowledge and contributes to industry enablement by regularly sharing learnings with community during industry meetings (min: quarterly), including info from personal/Oracle blogs, LinkedIn posts, and/or industry conferences. Client Facing Delivery & Sales + Leads the creation of functional and/or technical designs, implementation strategy, and configuration workbooks of complex engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. + Analyzes business needs to ensure Oracle solutions meet the clientu2019s objectives by combining industry best practices, product knowledge, and business acumen. + Exercises judgment and business acumen in selecting methods and techniques to deliver functional solutions on non-routine and very complex aspects of applications and technology installations. + Demonstrates ability to work through ambiguity with an entrepreneurial approach in a fast-changing environment. + Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. + Contributes to statements of work, work breakdown structures, and/or level of effort and staff plans. + Responsible for operational metrics and overall business results for area of responsibility. + Resolves complex client functional issues by recommending and demonstrating solutions. + Responsible for QA review at each phase of the project lifecycle. + Leads client workshops across multiple phases of the project lifecycle, effectively consulting with management and stakeholders of client organizations and influencing client leadership as a trusted advisor. + Identifies issues and risks to stated business goals impacting the project, collaborates with client team to build and act upon risk mitigation plans, and escalates as appropriate. + Proactively monitors application quarterly releases to determine impact and communicates product changes, degradations, outages, end of life, and other relevant updates with clients. + Understands cross-solution impacts and demonstrates business process expertise within one or more product family or technology area. + Contributes as a functional and/or technical resource for sales pursuits. Responsibilities Practice Development + Supports the Practice Lead, taking on leadership responsibilities in selected areas of the practice as requested. + Leads components of internal practice development initiatives to improve the operation of our business every 6 months. + Leads/participates in an initiative, committee, offering, or capability team and assists with developing content every 6 months. + May lead/supports business development activities to generate bookings. + Leads internal Oracle calls, webcasts, and events to better understand and communicate the strategic priorities of the company. + Collaborates with technical SMEs, CPs, and other COP members to develop offerings and capabilities every 6 months. People Development + Delivers on-time performance appraisals, guides career development, and develops training and career plans for project team members and direct reports. + Acts as the team lead on projects, providing coaching, guidance, and feedback to develop skills of project team members. + Coaches direct reports and project team members to create high complexity deliverables across all phases of the TCM+ project lifecycle. + Coaches direct reports and project team members to complete internal practice development initiatives to improve the operation of our business. + Formally and informally mentors direct reports, Analysts, Consultants, and Managers, while driving client implementation success. + May collaborate with Talent on Class Of and Experienced Hire recruiting, onboarding, and training. + Shadows senior leaders or takes advantage of educational opportunities to learn how to manage, mentor, and elevate direct reports. Professional Development + Delivers on-time performance self-appraisals and takes proactive accountability for own career development. + May identify as a solution set owner by continually growing product, functional, technical, and industry knowledge through training/certification. + Maintains up-to-date knowledge of application/product functionality and roadmap through quarterly updates and certifications. + Shadows more senior or experienced team members to learn how to elevate client experience. + Actively solicits, receives, and implements constructive feedback from clients, supervisors, and peers. + Invests in upskilling one power skill (ex: empathy, active listening, self-awareness, etc.) every 3-6 months. #NAAC Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $116,500 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracleu2019s differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - M3 About Us As a world leader in cloud solutions, Oracle uses tomorrowu2019s technology to tackle todayu2019s challenges. Weu2019ve partnered with industry-leaders in almost every sectoru2014and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. Thatu2019s why weu2019re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Weu2019re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteransu2019 status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Created: 2025-07-10