Assistant Store Manager - Jennifer Fisher - NEW STORE ...

Join the Jennifer Fisher retail team and help us deliver world experiences for our clients. You will oversee the daily operations, business, training, management, and lead a team of talented sales associates whose mission will be to build deep and personal connections with our clients while driving sales and enhancing brand loyalty to Jennifer Fisher. The ideal candidate will have a rich clientelling background, passion for operations, and entrepreneurial spirit.The Assistant Store Manager plays a key role in assisting with the overall performance of the store by promoting a sales culture to build productivity and passion for the brand. In this role, you will ensure customers receive exemplary service and a positive brand experience. You will assist in leading and motivating the teamSALES GENERATION:Lead by example to assist in achieving sales goals and KPI’sAssist Store Manager in utilizing reports to identify opportunities (best sellers, product sell through, stock levels, employee productivity)Set measurable performance standards and goals based on Company’s expectations and metricsWork with Store Manager to identify marketing opportunities to build customer base and local marketCreate additional business opportunities by ensuring team members focus on maintaining strong customer relationshipsCUSTOMER SERVICE:Ensure all associates provide the highest level of customer service to achieve World Class Service standardsEnsure staff maintains constant client communication through utilizing their client books and client databaseResolve all client problems and complaints quickly and effectivelyAssist sales associates with various customer service issues i.e. dissatisfied customers, returns, defectiveEmpower associates to make decisions in the customer's best interest that also support the Company's philosophyOPERATIONS:Ensure facility maintenance, presentation and organizationEnsure cash control procedures are properly followed including: bank deposits, safe funds and petty cashControl store expenses and maintain budgets, continually striving to reduce costsEnsure deliveries are properly processed in a timely mannerMonitor the movement of all inventory and ensure that staff adheres to all Shipping/Receiving policies and proceduresMeet inventory accuracy and shrink requirementsEnsure staff is trained in all areas of appropriate register usage and maintenanceUnderstand and properly execute all management register functionsSupport, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, inter-store communicationBuild and maintain good communication with members of corporate office, regional office, mall office and other storesExhibit proficiency in computer programs used by the Company including: Word, Excel, OutlookMERCHANDISING/VISUAL:Maintain all merchandising directives and ensure execution of effective merchandising strategiesPartner with logistics, product teams and supervisor to ensure appropriate assortment for the storeEnsure the selling floor is neat, clean, organized and reflects the correct visual image at all timesEnsure presentation of all displays, fixtures and all visual areas are reflective of current visual directionIdentify and communicate product concerns in a timely mannerCommunicate inventory needs to the corporate retail team in order to support the business goalHUMAN RESOURCES:Communicate all human resources issues to the Store Manager in a timely and effective mannerAssist Store Manager with the payroll processEnsure image and grooming standards are professional, reflective of the brand image and Dress Code Policy is adhered to at all timesPreferred minimum 3 years luxury retail management experience leading a sales team.Superb communication skills - verbal and writtenPC literate - Excel, Word, OutlookEDUCATION: College Degree preferred but not mandatoryCORE COMPETENCIES AND TRAITS:Sales and Goal Oriented - Must have the ability to maintain and communicate company's commitment to goals, drive sales, and measure team's performance. Developmental and TrainingSkills - The ability to recognize and recruit talent, delegate responsibility, and work with staff and coach them to help them grow. Able to motivate staff and provide helpful, behaviorally specific feedback.Performance Management Skills - Must be able to take responsibility for one's own performance and all teams performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback, and addressing performance problems and issues promptly. Clarify expectations and provide resources and training needed to achieve goals.Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Salary Range: $18.00 - $26.00 per hourAt Jennifer Fisher, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include a base hourly range at the time of employment. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, bonus and other Centric Brands sponsored benefit programs.Jennifer Fisher is an equal opportunity employer#LI-HR1

Created: 2025-10-04