Process Assistant, RSR

DescriptionThis position requires in-role training at an operating site which will be 5+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Amazon Process Assistant (Full-time) Since opening our virtual doors in 1995, weu2019ve been pushing the boundaries of u2018possibleu2019 further and further. Our entire business works hard to delight our customers u2013 from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and arenu2019t content with just standing still. Weu2019re aiming to become the most customer-centric company on Earth. Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customeru2019s faces. Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers. Responsibilities: u2022 Track and report ATS/labor hours u2022 Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance u2022 Ensure successful area performance through tracking and reporting metrics u2022 Independently assess all aspects of associate work performance and provide timely and detailed feedback u2022 Participate in Operational Excellence initiatives u2022 Maintain a full understanding of workflow and daily production goals u2022 Review and update SOPu2019s as required u2022 Ensure work areas remain clean and are properly equipped u2022 Identify and address safety hazards within the work area, and participate in safety initiatives u2022 Coach associates on ways to work safely at all times u2022 Ensure all job injuries are reported timely in accordance with established policies and procedures u2022 Provide vacation coverage for Area Managers Basic Qualifications- 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required - Are 18 years of age or olderPreferred Qualifications- Associateu2019s or Bacheloru2019s Degree, and/or prior Amazon experience - Awareness and willingness to use OPEX tools and techniques - Demonstrates problem solving and analytical skills - Ability to communicate effectively (written and verbal) across various levels of an organization - History of meeting/exceeding departmental goals - Experience leading teams - Capable of providing direction to team members using independent judgment - Organization and time management skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Created: 2025-07-15