Deli Assistant Department Manager

Job Title: Deli Assistant Department ManagerFSLA Status: HourlySupervisor: Deli Department ManagerAlongside the Deli Department Manager, the Assistant provides leadership to all Deli associates, lives the Basics principal, ensures that an enjoyable shopping experience is consistently delivered, and contributes to store sales and profitability.ESSENTIAL DUTIES AND RESPONSIBILITIESAssists the Department Manager with achieving Deli labor goals by creating associate schedules and collaborating with store leadership on daily/weekly/annual labor objectivesContributes to the Deli Department gross profit goals, planning and shrink controlLeads and reinforces Hometown Grocer's culture, guest service and performance expectations Maintains adequate staff levels by partnering with Human Resources for interviewing applicants and extending job offers to qualified candidatesResponsible for the thorough and consistent training and leadership of new Deli associates Provides support and additional training to associates 30, 60, and 90 days post-hire to manage retentionProvides guidance and delegates duties to Deli department leadersDevelops associates by supporting professional goals and objectivesCollaborate with the Department Manager to write and conduct performance reviews of Deli associates, partnering with Deli leaders on specific areas within department Documents violations of company policies/procedures by associates and conducts the appropriate corrective action in collaboration with Human Resources Manager and Store ManagerEnsures correct signage is represented throughout Deli Department Observes sales floor and back stock conditions; takes action to correct areas of opportunityMaintains inventory levels and ensures accurate pricing on products received and soldPlaces orders with various vendors for special orders and holidays, utilizing item movement as neededProvides excellent guest services by addressing concerns, resolving issues and living the boomerang principleContributes to overall cleanliness of the department by maintaining, organizing and cleaning work areas, shelving, and sales floor as neededAssists Department Manager with the preparation of coaching sessions, performance reviews, event notes, training checklists and store salesOther duties as assignedRegular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absencesQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.High School Education or equivalent combination of education and experienceUnderstands being in a leadership role and how to motivate a team of individualsExceptional interpersonal skills with the ability to communicate effectively to a diverse crew in a fast-paced environmentKnowledge of technology and the use of a computerThorough knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisionsAbility to deal tactfully and effectively with guests and all personnelKnowledge and understanding of all safety requirements and company safety policiesMust possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: Hand jack, slicers, baler, trash compactor, fryer, oven, grinders, and mixersMust be ServeSafe Certified (Hometown Grocers will pay in order to get certified if not)Must have been in a Deli Lead position a minimum of 6 monthsPHYSICAL DEMANDS AND WORK ENVIRONMENTStand in place for a long period of time, bend, stoop, and kneel regularlyFull range of upper body motionLifting up to 50 pounds on a frequent basisMay be exposed to varying temperatures such as refrigerators, freezers, kitchens and sales floorWORK SCHEDULEThe Deli Assistant Department Manager is a full time, Hourly position This position will work a variety of shifts including days, nights, weekends, and holidays based on what business dictates

Created: 2025-10-04