Regional Q&B Mgr, RME Continuous Improvement

DescriptionQuality & Benchmark Manager - Amazon RME Amazon needs a results-driven Quality & Benchmark Manager to build and implement quality systems for Reliability & Maintenance Engineering (RME). This leader will guide field teams in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year. Key Responsibilities: u2022 Create a risk-based system to help site leaders prioritize work based on asset failure probability u2022 Collaborate with central reliability and RAPA (Risk Assessment and Preventive Action) teams to develop tracking tools and automation for new audit processes u2022 Create standardized RME procedures for maintenance quality, timing, and structure across all sites u2022 Conduct maintenance audits and analyze compliance with best practices u2022 Partner with Amazon teams and external providers to establish strategic maintenance quality goals u2022 Set and maintain company-wide standards for quality initiative implementation u2022 Verify new Preventive Maintenance (PM) processes meet safety and effectiveness requirements u2022 Design efficient quality management systems that optimize resources and timelines u2022 Address gaps between regions and teams to improve service delivery u2022 Drive consensus on quality priorities and approaches across teams u2022 Serve as quality engineering expert within high-performing RME team Strategic Planning & Travel: u2022 Shape RME Quality's 3-5 year vision and roadmap u2022 Establish effective team dynamics and innovative testing programs u2022 Enhance maintenance procedure quality standards u2022 Required domestic travel up to 80% Basic Qualifications- Bacheloru2019s degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering or or 2+ years of Amazon (blue badge/FTE) experience - 5+ years of experience as a Reliability Program Manager or equivalent - 5+ years of Microsoft Office products and applications experience - Ability to travel up to 80%Preferred Qualifications- Experience using CMMS systems and reporting - Understanding of Lean Manufacturing tools such as: 5S, 5Y, FMEA, PDCA, Value Stream Mapping, DMAIC, Run Charts, Pareto Analysis - Strong communication and presentation/facilitation skills - Strong analytical skills to deep dive into data - Ability to turn complex compliance requirements into scalable processes - Strong organizational skills - Ability to align, motivate and lead a team including creating accountability - Prefer experience managing teams in an industrial environment containing conveyance, process control and powered trucks - Demonstrated communication skills written and verbal including negotiation and conflict resolution - Ability to lead others in a technical role and interact with all levels of management - Reasoning, analytical and problem solving skills - Ability to train others with lesser skills - Ability to interpret and understand policies and procedures and relate them to others. - Field service engineering experience - Experience supporting a wide range of different conveyors and sortation systems - Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally with Safety, Operations, Engineering, Sr. Management, peers, contractors and vendors - Ability to multitask and prioritize many different projects - Six Sigma certification from accredited program - Root Cause Analysis formal training and facilitation experience - PMP certification - Experience with Electrical and electronic principles - Experience with Blueprint and electrical schematic reading - Experience in usage of CMMS programs in support of RCA projects - Experience with Preventive maintenance procedures, Industrial electrical, Industrial controls, and Industrial electronics & robotics Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Created: 2025-09-06