Crew and Shift Lead

Auntie Anne's - Crew and Shift Lead - Grand Traverse Mall Auntie Anne’s known for our homemade, freshly baked, golden brown soft pretzels that are served with a smile Come grow with the largest and fastest growing domestic franchise partner of Auntie Anne’s Pretzels, Chestnut Land Company. We Offer: $13.00-14.50/hour + TIPS = EARN UP TO $17.50/hour Mall hours; no late nights or early mornings Employee discount Paid training Potential eligibility for benefits (Health, Dental, Vision, Life Insurance, 401k) Opportunities to advance within the company Tuition reimbursement CREW Crew members are to strive to deliver a high quality experience on behalf of Auntie Anne’s Pretzels, by prepping, making and serving all of their products in an appropriate fashion while working together with other staff on other tasks. Responsible for prepping, baking and serving pretzels as well as other products. Greets customers and takes orders in a friendly and efficient/accurate manner. SHIFT LEAD The Shift Lead’s responsibility is to direct the operation of the restaurant in the absence of the General Manager and Assistant Manager to achieve the highest standards of food quality, service, cleanliness, and workplace safety within the Auntie Anne’s Pretzels. Responsible for prepping, baking and serving pretzels as well as other products. Greets customers and takes orders in a friendly and efficient/accurate manner. Monitors breaks, overtime and scheduling for employees. Assist with training new employees. About Our Franchise: Chestnut Land Company franchisee of Auntie Anne’s, Cinnabon and Jamba Juice. Chestnut Land Company started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne’s Soft Pretzels. We are headquartered in Boardman, Ohio with over 90 locations in 16 states, including occupying some of the country’s most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We’re proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone’s voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements. #CLC2023

Created: 2025-09-06