CNC Field Service Technician

u003cdivu003eThe CNC Field Service Technician will understand electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components. Duties include, but are not limited to:u003cbru003eu003culu003eu003cliu003eTravel to customer sites within regional territory (PA, NY, and WV) to install, troubleshoot, calibrate, repair and maintain CNC machine tool equipment and controls; daily travel with overnight hotel stays requiredu003c/liu003eu003cliu003eSupport additional Service calls including operator training, networking between systems, software applications, preventative maintenance, major assembly replacements and alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services.u003c/liu003eu003cliu003eDetect and resolve issues with electrical and mechanical componentsu003c/liu003eu003cliu003eUtilize machine tool manuals, technical documents, and internal and vendor resources to research machine issuesu003c/liu003eu003cliu003eEffectively communicate machine issues, status of installation, or status of machine repair to customer; ensure proper documentation is completed and submitted to office and customeru003c/liu003eu003cliu003eExhibit ownership of customer related problems and coordinate with appropriate departments when necessary for resolution of problems to ensure customer service satisfactionu003c/liu003eu003cliu003eParticipate in meetings, seminars, and training sessions to stay updated on new developments in the field including company product lines, vendor products, and other technologiesu003c/liu003eu003cliu003eConduct machine maintenance training as a component of after-sales technical supportu003c/liu003eu003cliu003ePerform other duties as assignedu003c/liu003eu003c/ulu003eu003cbru003eu003cstrongu003eRequirements:u003c/strongu003eu003culu003eu003cliu003e5+ years of experience with a CNC machine tool builder or distributor; equivalent factory, manufacturing, or CNC maintenance technician experience also consideredu003c/liu003eu003cliu003eProficient verbal and written communication and customer relation skillsu003c/liu003eu003cliu003eAbility to interact and positively communicate in person and over the phone with internal and external customersu003c/liu003eu003cliu003eMust be adaptable to changes and flexible when dealing with delays, or general work-related issuesu003c/liu003eu003cliu003eWorking knowledge and understanding of MS Word, Excel, and Outlook.u003c/liu003eu003cliu003eMust have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.)u003c/liu003eu003cliu003eKnowledge of machine tool manufacture, installation, operation, maintenance u0026repair and/or a broad shop background, is a plus.u003c/liu003eu003cliu003eExperience working with CNC controls; Fanuc extremely beneficialu003c/liu003eu003cliu003eBasic understanding of electrical, pneumatic and hydraulic schematicsu003c/liu003eu003cliu003eMust be able to work unscheduled overtime without noticeu003c/liu003eu003cliu003eValid driver’s license and auto/vehicle insurance requiredu003c/liu003eu003cliu003eAbility to travel regionally up to 50% of the workweek; some overnight travel required.u003c/liu003eu003cliu003eMust provide basic hand tools for electrical/mechanical repairu003c/liu003eu003c/ulu003eu003c/divu003e ', 'location ': 'Meadville, PA ', 'remote ':null, 'jobtype ': 'directhire ', 'remoteoption ': 'notspecified ', 'featuredonjobboard ':false, 'ownedbyagency ':false, 'externalid ': 'OH232-2745821

Created: 2025-10-04