Technical Trainer
Persistent Systems - New York City, NY
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We are looking for a Technical Trainer who will be responsible for developing, conducting, and evaluating customer-focused technical training programs to join our team as a remote employee based in Colorado Springs to support customers on Frot Carson. You will develop training outlines, presentations, materials, and evaluations for the company’s Wave Relay® training courses. You will also be responsible for evaluating training programs on an on-going basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs.Position ResponsibilitiesDeveloping comprehensive training programs for customer-focused Wave Relay® training coursesDeveloping training materials including outlines, presentations, course handouts, and knowledge/skills testsCreating instructor materials for Field Application Engineers who deliver training programsDeveloping and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programsMentoring instructors to enhance customer-focused training programsEnsuring all training programs and courses meet business needs and quality standardsConducting needs assessments, anticipate future training needs, and plan accordinglyDirecting and delivering classroom trainings alongside Field Application EngineersManage course enrollmentsMinimum QualificationsTechnical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering Experience teaching in a classroom environmentExperience conducting and evaluating customer-focused training programs or experience speaking to groups of peopleUnderstanding of networking and IP schemingMust be willing and able to travel up to 25% of the timeMust have the ability to obtain a United States security clearancePreferred QualificationsUnderstanding of radio frequencies (RF) and wireless communicationsKnowledge of mobile ad hoc networking (MANET) Experience with Wave Relay® products Experience conducting training for both commercial and government customersActive United States security clearanceThe base pay for this role can vary from $102,000 to $127,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts.Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in Hudson Yards at the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.
Created: 2025-11-01