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Customer Service Representative/ Dispatcher

Apex Service Partners - Jacksonville, FL

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Job Description

Job description- Customer Service DispatchLooking toTRADEup to a better opportunity?Snyder Air Conditioning, Plumbing & Electricis looking for an experiencedCustomer Service Representativewith a positive attitude to join our growing and dedicated team.'Want to be the best? Join the best! Text 'TradeUp' to 97211 to launch your career with Snyder, the Best of Bold City!' DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENATIVE:As a Customer Service Representative, you will work as part of a dynamic and passionate team to ensure desired company growth as well as book service appointments and promote customer satisfaction, keep records of customer interactions, process customer accounts, and file documents.WHAT WE OFFER YOU:Robust benefits package - health, dental, vision insurance, 401k match, and moreEarnings of $14-$18 AND paid weeklyPaid Training, Paid Holidays, and PTOOn-going training & development, & growth opportunitiesWHAT YOU NEED:Proven customer support experience or experience as a client service representativeHave the determination to succeed and grow with the companyFamiliarity with CRM systems and practices preferredHave a clean driving recordBe able to pass a drug test and background checkWho WE Are: We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! If this sounds like something you would like to join for a long-term career move, apply today! What you will do:Call customers from prior day for quality checkCall maintenance customers and schedule visitsCall on customer list to offer promotionsFollow up on reviews positive and negativeGeneral inbound customer serviceWhat you bring:Previous customer service experienceStrong attention to detailsConscientious, team playerHonesty integrity, quality craftsmanship and a good attitudeClear background check and drug screen

Created: 2025-11-01

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