Maintenance Coordinator

Location:Bentley GreenWhy Highmark Residential?Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!Why we need you: The Maintenance Coordinator is responsible for effectively implementing the make-ready process for new move-in, leasing and coordinating service requests.What Highmark can do for YOU:Help you achieve your goals by continuous professional development and regular career progression sessionsCompetitive pay for the marketMonthly bonus opportunities for all site associates30% associate rent discountMedical, Dental & Vision benefits the 1st of the month following 30 days of full-time employmentCompany-provided life insurance, short term and long term disability coverageFlexible Spending accounts401(k) eligibility after 90 days, with 4% Highmark matchProfessional Certification & Tuition reimbursementVacation, Sick and Personal Time off available to use after 90 days10 paid holidaysPaid parental leaveThis is what you’ll do: Act as liaison between Management and MaintenanceAdheres to Company Key PolicyMaintains organized Resident Service Request filesMust assist and attend resident functionsMaintains working knowledge of Fair Housing laws, rules and regulationsCoordinate make ready process for both shows and move in apartmentsMonitor quality of make readiesEnsure that the community sales team has an adequate supply of leaseable units at all timeUpdate Make Ready Boards dailyAssist in scheduling outside contractors for make readiesWork within budgeted guidelinesCoordinate upgrades in designated unitsIn charge of the receiving, recording, preparation and follow up of resident service request and monitor timely completionInput complete work orders into Key TracReports any observed maintenance problemsMust stay informed of all policies and procedures as outlined in the Operations Manual.Must adhere to and comply with company safety policies and rules and utilize safety equipment, as requiredMust always be courteous and helpful to residents, prospective residents, co-workers and vendorsParticipates in ongoing community improvement plan and preventative maintenance programMust be prompt, on time for work and have good, regular attendanceWorks over-time, weekend, holiday and evening work as required.Must have mode of communication in which to be contacted at home and respond in cases of emergencyWears company uniform with photo ID badge during working hoursMay be transferred or assigned to work at another Highmark communityPerforms other duties as assigned by Community Director (or Maintenance Supervisor in Community Director’s absence.)We’re looking for you if: You are interested in the aboveYou have leadership and team-building skillsYou have experience in apartment maintenanceYou strive for excellenceSome things we can’t live without are: High school diploma or equivalentAbility to read, write and comprehend the English languageExcellent telephone and communication skillsCompetent ability with personal computer, typewriter, calculator and fax machineExceptional organizational skillsValid driver’s licenseSome physical requirements are: Frequently lifts and carries up to 35 lbsHas normal range of vision, hearing and speechFrequently walks the property, including climbing several flights of stairs#SE2MReq ID: 2025-8175

Created: 2025-10-04