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Front Desk + CRM Coordinator (Physical Therapy Clinic)

Body Moksha Physical Therapy - Chatham, NJ

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Job Description

📍 Chatham, NJ | In-Person | Part-Time to Full-Time | $15-$18/hr (30-40 hrs/week)Keep the front running — and make a real difference doing it. Join our small, close-knit team at Body Moksha Physical Therapy and support the systems that help people move pain-free.Were looking for a tech-savvy, detail-focused Administrative Assistant/Sales Support Lead to manage scheduling, patient communication, and CRM updates in a role that blends structure with impact.🧠 Who You AreYoure organized, efficient, and comfortable switching gears quickly. You like systems, get satisfaction from checking things off a list, and know how to juggle calls, calendar changes, and patient follow-up without dropping the ball.You're also:✔️ Reliable and proactive — you follow through, even when its not glamorous✔️ Comfortable on the phone and quick to build rapport✔️ Experienced (1+ year) in admin, front desk, or healthcare coordination✔️ Detail-Obsessed — you notice when a form is incomplete or a name is misspelled✔️ Tech-Savvy — youve used tools like Google Sheets, CRMs, or EMRs✔️ Energized by a small team where your work actually matters💡 What Youll Be DoingFollow up on missing intake forms Call patients to confirm evals and reschedule cancellationsKeep our CRM clean and up-to-date so leads move through the right funnelsTrack patient sessions and log key info in our EHR (JaneApp)Print weekly schedules and prep for workshopsRestock supplies (weekly) and keep the front desk running smoothlyAnswer incoming calls and book patients🗓 Example Week:→ 12 eval confirmation calls→ 15-20 CRM updates→ 1 workshop packet prep→ 5+ rebookings from missed patients→ 3 supply orders 🌟 About Body Moksha PTWe help active adults in their 40s-60s move better, stay active, and keep doing what they love — without pain or pills. Since 2016, we've delivered one-on-one, insurance-free care in a warm, relationship-first environment. Most of our patients find us through referrals, not ads.If youre someone who likes knowing your work supports real people (and not just pushing paper), this might be for you.Check us out on Instagram

Created: 2025-10-04

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