Box Office Ticket Seller | Part-Time | Acrisure Arena

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.The Box Office Ticket Seller works under supervision of the Box Office Supervisors, assist guests in purchasing tickets, resolve guest issues in accessing digital tickets, answer event questions, all while providing excellent customer service.This role pays an hourly rate of $20.00For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.This position will remain open until November 28, 2025.America’s hottest music festival destination finally has the world-class arena it deserves. Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.Selling event tickets using Ticketmaster's TM1 platform.Dealing with customer issues at the box officeAnswering and returning phone calls to answer ticket related questions.Understanding Acrisure Arena's digital ticketing platforms to help guests who cannot locate their tickets or whom struggle with the technology of digital ticketsProvide excellent customer service1‐2 years experience in an office setting or similar preferredAbility to perform effectively under stressful situationsAbility to define, analyze and solve problemsAbility to coordinate box office procedures with other staffAbility to work variable hours including evenings, weekends and holidaysAbility to communicate effectively both verbally and in writingAbility to safely and accurately handle and account for large sums of moneyAbility to handle difficult situations with courtesy and tact when dealing with the public and promotersAbility to maintain an effective working relationship with other staff, event promoters and the general publicSkill in operating modern office equipment including computersAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Created: 2025-10-04