Facilities Manager

Function (Scope and Main Purpose of Job)Responsible for leadership and managing the performance, operations, and accountability for the Facilities department. This includes developing and implementing budgets and operating strategies and performance goals and objectives for each department.Core Service StandardsCLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearanceSAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays hereSpecific Responsibilities and DutiesResponsible for leading and managing the planning, controlling, communicating and implementing procedures and processes for the overall efficient operations of the facilities department.Interviews, trains, supervises, counsels, schedules, and evaluates staff.Manages contract and relationship with third party contractors.Prepares and effectively manages department budget and strategic plan.Establishes standards of performance.Obtains required licenses and permits and ensures full compliance with codes, regulations, and safety standards to protect the well-being of all guests and team members.Ensures standards of quality, teamwork, and customer services across departmental lines. Live! Casino and Hotel will be maintained at the highest level of operations, repair, and cleanliness.Ensures safety and security of guests and team members.Manages programs and processes to control and reduce loss-time injuries.Perform other duties as assigned.Job Requirements (skills, knowledge, and abilities)Adherence to deadlines in an interruptive environment.Broad variety of tasks and deadlines requiring an irregular work schedule.Active involvement in a leadership role in Live! Casino sponsored community actives.Ability to analyze and interpret departmental needs and results.Ability to recognize and solve complex problems.Ability to effectively manage people, processes, and procedures.Must be able to obtain and maintain a valid gaming license as determined by the State Gaming Agency for the position.Educational RequirementsA four (4)-year college degree or equivalent work experience in managing & supervising in the gaming hospitality or entertainment industry inclusive of line & staff team members in each of the maintenance and EVS functional areas.Physical Requirements24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed.Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.Handling, carrying or lifting items weighing up to 30 pounds.Must be able to work in a smoke-filled environment.Ability to stand for long periods of times without sitting or leaningAbility to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levelsUse of going up and down 31 stairs multiple times per day and elevatorsWorking Conditions24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 2000 employeesExposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.You may occasionally work in an environment where smoking is allowed.

Created: 2025-10-04