Office Manager

Looking to TRADE UP to a better opportunity? Roberts Cooling, Heating, Plumbing, and Electrical is looking for a self-motivated individual with a positive attitude to join our growing and dedicated team. The Office Manager position is paid an annual salary of $50-60k.What you will do:Financial & AdministrativeAssist with payroll processing and employee time accuracy.Manage check deposits, batch invoices, and oversee Accounts Receivable, including collections.Oversee maintenance membership plans and financing programs.Maintain and monitor the office budget.Team Leadership & TrainingHost staff meetings for training and improvement.Train, coach, and hold CSRs and office staff accountable to company standards.Counsel underperforming employees and support growth.Interview, hire, and onboard new staff.Operations & CoordinationWork closely with Service, Install, and General Managers on daily scheduling, job booking, and technician assignments.Ensure accurate customer notes and communications are reported to management.Oversee customer mailings, calls, and emails for accuracy and professionalism.Attend training sessions and follow all company policies and procedures.Customer & Office ManagementAnswer and direct customer calls/emails to appropriate staff.Maintain professional communication and service standards.Coordinate office vendors for cleaning, maintenance, and safety.Ensure a productive and compliant office environment.Reporting & AccountabilityMonitor staff productivity and ensure deadlines are met.Provide office progress reports to senior management.Collaborate with leadership to improve office operations and procedures.Who we are:We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k). If we sound like a company you want a long-term career with, apply today!We are an Equal Employment Opportunity EmployerJob Type: Full-timeSalary: $50,000.00 - $60,000.00Benefits:Matching 401(k)Health InsuranceDental and Vision InsuranceLife and Disability InsurancePaid Time OffOngoing Training and DevelopmentAbility to commute/relocate:Gulf Shores, AL: Reliably commute or planning to relocate before starting work (Required)Experience:Office Management (1+ year required)Work Location: In person

Created: 2025-09-04