Sr. Director, Clinical Account Management -PBM Clients

NavitusNavitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.USD $157,983.00 - USD $197,479.00 /Yr.M-F 8am-5pm, CTATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.Are you a former pharmacist who has moved into a sales role? If so, Navitus Health Solutions is seeking a Sr. Director of Clinical Account Management to join our team!The Sr. Director of Clinical Account Management (SDCAM) leads the Clinical Account team and applies their understanding of healthcare trends by bringing a clinical voice to our current and prospective clients. This includes directing the vision, strategy, and design for the overall clinical product and service offerings, including but not limited to utilization management, population health, specialty pharmacy, and clinical support of Medicare and Medicaid programs. In addition, the SDCAM oversees and directs all operational, financial, compliance and contractual aspects of the Navitus Clinical Account Management team. The SDCAM provides leadership, direction, and skill development for Team to accomplish key goals and objectives and leverage cross-functional support. The SDCAM understands the PBM industry and the Navitus advantage as compared to its competitors and leverages a high level of initiative and creativity to be effective. Job success requires the ability to reason and translate clinical information, making it consumable for clinical and non- clinical audiences. Knowledge of formulary managed care systems, principles, and practices (e.g., DUR and prior authorization) is advantageous to role effectiveness.Is this you? Find out more below! How do I make an impact on my team?Establishes and oversees execution of departmental strategic initiatives that support the organization’s goals and growthDirects, manages, and develops departmental staff through the creation of training opportunities focused on both clinical and professional skillsDirects and manages annual departmental budget to assure departmental financial successEnsures departmental interfaces, cross training, staffing, and processes are established and maintained that increase operational capabilities, efficiencies, and service levelsMaintains knowledge of industry trends by developing and maintaining relationships with industry and community groups as well as national conference participationParticipates in final review of large strategic health plan and employer proposals, ensuring responses align with an appropriate clinical offering to demonstrate Navitus as an industry leader; this may include attending finalist meetingsPartner with account management, implementation leaders, and the analytics team to provide quality service and intelligence that preserves our high client satisfaction scores and retention ratesRepresent Navitus in appropriate industry events and publications to enhance market visibility in support of new business developmentParticipate as needed in meetings with clients, prospects, consultants, and brokers in support of client needs, retention, and new business development. This includes actively planning and delivery of programming to the Client Advisory GroupOther duties as assignedWhat our team expects from you? A minimum of a bachelor’s degree in pharmacy15+ Years PBM or health plan experienceStrong leadership and team management experience5+ years experience in a client facing and management role preferredExperience leading organizational and cultural transformations preferred5+ years leading and developing teams requiredParticipate in, adhere to, and support compliance program objectivesThe ability to consistently interact cooperatively and respectfully with other employeesWhat can you expect from Navitus?Top of the industry benefits for Health, Dental, and Vision insurance20 days paid time off4 weeks paid parental leave9 paid holidays401K company match of up to 5% - No vesting requirementAdoption Assistance ProgramFlexible Spending AccountEducational Assistance Plan and Professional Membership assistanceReferral Bonus Program - up to $750!#LI-Remote361 Integrity Drive MadisonWI53717

Created: 2025-10-04