Escrow Assistant

As the Escrow Assistant, California, you will work under the leadership of the Escrow Officer and assist to meet or exceed company standards while maintaining client satisfaction. You will be accountable for assisting in all aspects of the escrow closing process and communicates routinely with all internal staff, clients, borrowers and agents to obtain any information needed to be able to close the transaction.What you will doAbility to manage the complete real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, company requirements and other written instructionsThorough understanding the escrow process to determine what steps need to be taken to transfer the title of property pursuant to the conditions called for in the real estate contract and lender instructionsResolve title defects, coordinate satisfaction/release of existing liens and encumbrances against property or sellersKnowledgeable in the preparation and use of all transaction documents pertaining to refinance and sale transactionsPrepare all closing documents necessary to ensure title insurance is issued at closing by assembling documents, reviewing documents with parties, explaining provisions and procedures, answering questions, reviewing completed documents for accuracy and obtaining signaturesConduct closing with customer, realtor, and loan officer and complete closing by recording and filing documents and preparing and distributing final closing statements and title policiesPrior to disbursement, confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correctCorrect all taxes due, HOA dues, and any delinquencies and/or principal and interestPrepare closing statements in accordance with lender instructions and applicable lawBalance and disburse escrow file in accordance with Company procedures and ensure all payoffs have been collected, mailed, delivered or wired according to instructionsWork with management and sales team to develop new businessProactive focus, addressing inquiries from internal and external parties professionally and timely, rectifying issues immediatelyWhat you will bringCollege degree preferred (or 3+ years escrow or industry experience)Escrow experience preferred, will train motivated individuals with less experienceStrong organizational skills and attention to detail, as well as written and verbal communication skillsAbility to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilitiesExcellent customer service skillsNational (out of state) experience is a plusMust live within 30 minutes of the office or willing to relocate prior to start date. This is an in office position.What we offerCompetitive payrates based on skills and experienceExtensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discountsRest and relaxation:Paid holidays and generous PTO based on tenureCommunity and Philanthropy:Paid volunteer timePaid Maternity and Parental LeaveContribute to your future:401K plan and robust continuous learning opportunitiesWork Perks Program:Access to discounts that help save money in your daily lifeSalary: $22-30/hourlyIs this the ideal location for you?Mortgage Connect is committed to offering a flexible work environment for this role. This is an onsite role based out of our office in Santa Ana, CA.Who we areMortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”:Connect,Collaborate,Communicate,Care, andCelebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.All onboarding employees will be required to complete apre-employment background check and drug screening.We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact

Created: 2025-10-04