Administrative Associate

Serve as the primary point of contact for lobby operations. Ensure a professional and welcoming environment. Manage lobby setup and visual displays. Handle voicemails, ServiceNow tickets, and general inquiries. Escalate urgent requests to the Director or specialized teams as needed.Provide administrative support to the Director and Team lead staff. Research, compile, and organize data for projects and programs. Draft correspondence, format documents, and prepare presentations. Respond to ad hoc requests from senior pile and distribute weekly ServiceNow reports. Troubleshoot system bugs and report to senior staff. Recommend process improvements in collaboration with Central HR. Manage shared calendars, listservs, and personnel records. Oversee office supply inventory, equipment maintenance, and facility service requests through UT Works.Maintain open records request tracking. Respond to state employment verification requests. Track performance management processes. Ensure HR-required postings are current and compliant with TX Department of Public Safety standards.Plan and coordinate department retreats and special events. Manage logistics, schedules, and vendor relations. Prepare materials and ensure smooth execution of events.Coordinate interview scheduling and applicant tracking. Assist with employee onboarding and offboarding tasks. Grant system access and manage notary applications.

Created: 2025-11-15